Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,117 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of products. Everything has arrived promptly and in good condition. I would but stuff from them again.”

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Posted 8 years ago

“Quick shipping, good pricing.”

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Posted 8 years ago

“I haven't received product yet ,but the only problem I see is that the tracking never updated from drop off. Besides that, i hope I receive soon.”

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Posted 8 years ago

Hi Scotty, thanks for your review. I just checked this morning and the tracking is now moving. It looks as though it was a glitch at the postal service. Please don't hesitate to get in touch if there's anything else I can do for you. Denny ~ Customer Service Manager.

Posted 8 years ago

“They did great getting me the weird stuff I need.”

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Posted 8 years ago

“Fast shipment and order exactly as shown. Very reliable online store.”

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Posted 8 years ago

“even the defective part, you folks corrected the problem and did a great job replacing it asap and allowed me to get the job finished. good work”

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Posted 8 years ago

“I ordered 4 Irritrol 550r sprinkler heads and received them in about a week. An adjustment screwdriver and nozzle trees were included. I hope these last as long as the cr500 I am replacing. Thank you.”

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Posted 8 years ago

“very good service thank you”

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Posted 8 years ago

“I have made several orders for Toro parts and couldn't be more pleased with their selection of parts and prices. Products arrived on schedule.”

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Posted 8 years ago

“Customer Service was very helpful in determining which product was correct for my application. Competitive pricing and timely service. I would recommend Sprinkler Supply Store Web Site for your next home or commercial landscaping needs.”

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Posted 8 years ago

“This is the second time that I placed an order with the Sprinkler Supply Store. Both orders arrived within a couple days. I like this online store because they offer everything you may need for your sprinkler system and offer tutorials on your project.”

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Posted 8 years ago

“My first ordered was a solenoid valve on Order #100551 Dated 6/21/2016 returned valve on7/18/2016 on RMA# 3808, solenoid would not function. Ordered a 1" Electric valve on Order # 102865 dated 7/7/2016 switched solenoid to in ground valve it functioned fine . the first valve was defective. called 8/31/2016 , you were unable to locate returned solenoid the women I spoke to said, she would look into it and get back to me , about my refund as of to day 11/07/2016 I have not heard one thing. POOR COMUNICATIONS”

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Posted 8 years ago

Hi William, thanks for your message. My sincere apologies, it isn't our policy to leave customers waiting on returns. I did find your order and issued a refund for the solenoid. It should show up shortly on your statement. Denny ~ Customer Service Manager

Posted 8 years ago

“The 204/205 diaphragm assemblies arrived in an impressive lickitysplit. I have not installed them yet, and will not do so 'til spring so I cannot comment on their utility until then. Thanks, Norm”

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Posted 8 years ago

“The supplies I ordered were correct and fit perfectly. The shipping was on time. Excellent service.”

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Posted 8 years ago

“They had everything I needed at a great prices. Delivery was quick and when I had a question I was able to quickly talk to a real person. Thanks.”

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Posted 8 years ago

“Purchased the Rainbird 5000 plus rotor with seal a matic. Loved the service and delivery time.”

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Posted 8 years ago

“fair price. packed well and arrived promptly in great condition. we made one phone call and had all our questions answered. GREAT CUSTOMER SERVICE!”

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Posted 8 years ago

“Sprinkler Supply store had hard to find Toro flat head nozzles. Very fast delivery.”

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Posted 8 years ago

“The Customer Service support was excellent and knowledgeable. The shipping was fast and free, as item was over 149. Their pricing was great. Highly recommended.”

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Posted 8 years ago

“Quick delivery and the lights were as expected. I would highly recommend this supplier.”

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Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,117 reviews