Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,107 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had exactly the right parts and provided extremely prompt shipping, arriving 48 hours after ordering!”

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Posted 3 years ago

“Happy with the products received, the quick delivery and the price. Very unhappy with the unnecessary spam emails I have received since the order. I never buy from anyone who has badgered me with spam in the past. These guys are real close to being on that list of never buy from again. Please stop sending me unwanted emails.”

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Posted 3 years ago

“I can't thank you enough for your service. I think it is amazing, that a group of fun loving people got together and decided to have a company where they can have fun and their main focus, was to do this!, while they were giving people the best service that they could possibly get from anywhere else. I am just a homeowner, I probably won't get to use you as much as I would like. But, since I found you, I will always stop here first. Thanks again.”

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Posted 3 years ago

“Product was received in excellent condition. Ordering was easy.”

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Posted 3 years ago

“Found what I needed instantly. Great website and quick shipping/delivery.”

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Posted 3 years ago

“Great customer service!!”

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Posted 3 years ago

“Very friendly company that truly seems to care about customer satisfaction?”

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Posted 3 years ago

“Had the valve I needed, but more updates on the status of my offer would have been good.”

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Posted 3 years ago

“Store forgot about my order so after waiting for 10 days I had to call the company and ask for assistance. My order was dispatched only after I called the store. Needless to say I am still waiting for the package to be delivered.”

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Posted 3 years ago

Hi Bobby, thanks for your review. Those Toro valves have been backordered most of the year - at the time you placed your order, we had a status of "Ships in 10+ days" on the listing for that product. Our system would have also automatically generated an email just to point out that the parts were backordered. So it turns out that you called us after 10 days, the turnaround time ended up being exactly 10 days, and the order shipped the same day that you called. We can see how it may have looked like we might have forgotten the order and shipped it, but it was simply backordered.

Posted 3 years ago

“Great prices on parts and shipping.”

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Posted 3 years ago

“Great service and cheaper then Amazon”

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Posted 3 years ago

“Great service! The product shipped ASAP which made my job easy so keep up the good work”

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Posted 3 years ago

“I ordered hard to find Hunter ASB/ ABV repair kits from Sprinkler Supply. Parts came within 3 days which was great.”

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Posted 3 years ago

“We are very happy with your company and service. Our questions were answered and the backordered items was supplied when available. Orders were delivered quickly. Prices are good.”

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Posted 3 years ago

“Price is good, but last order is delayed with no scheduled delivery date”

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Posted 3 years ago

“Great prices, fast shipping, and a great website!”

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Posted 3 years ago

“The FX lights we ordered shipped super quickly considering that they were backordered (only seven days, when the website said 10+). Denny was incredibly helpful in responding to my requests via email. The prices were much better than other retailers, and the ordering was very straightforward. I would absolutely work with the Sprinkler Supply Store again!”

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Posted 3 years ago

“Great service and products”

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Posted 3 years ago

“Very good company. I got my stuff that I ordered really fast.”

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Posted 3 years ago

“Great item at a fair price. Fit the valve body like a glove”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,107 reviews