Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,113 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent return policy. I appreciated the fast turnaround of receiving my return and applying the 110% store credit to my account. I promptly ordered the "correct" transformer for my application and SSS processed my new order the same day.”

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Posted 7 years ago

“Great Prices and good product. Saved money by finding one product that usually took two. I had a 3/4 inch line that I needed to add a 1/2 inch drip line to. I like that the connectors are in the hose and not the hose in the tube. When making changes the hose in tube were very hard to disconnect.”

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Posted 7 years ago

“Easy to navigate website, easy to find exactly what I needed and excellent shipping option!”

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Posted 7 years ago

“Good price, quick ship!”

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Posted 7 years ago

“Easy to navigate site with great selection good prices. Delivery was quick and reasonable.”

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Posted 7 years ago

“Excellent! Fast shipping correct replacement item. I'll shop here first for future needs.”

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Posted 7 years ago

“Great, had trouble with a control panel which was handled very fast!!!”

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Posted 7 years ago

“They were quick to deliver. Oder was right and instructions on product were clear”

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Posted 7 years ago

“Great prices, like speaking to a real person when i have order questions, and quick delivery .”

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Posted 7 years ago

“Only online store that has had everything I needed when doing repairs to my lawn sprinkler system.”

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Posted 7 years ago

“I received items that turned out not to be suitable for my needs. You handled return promptly with full refund. You really do seem to place the customer's needs above all else.”

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Posted 7 years ago

“Finding and ordering the part on-line was fairly easy, and the proper part arrived in good condition shortly thereafter. A good experience. Thanks.”

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Posted 7 years ago

“Everything in stock and quick delivery”

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Posted 7 years ago

“Product and price were good. Shipping was Horribly Slow. There was not a faster freight option upon checkout. "Ground" from the Midwest to the west coast might as well be by pony express!! Palmer”

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Posted 7 years ago

Hi H, thanks for your review. We're shipping from our warehouses on the east coast, so shipping time to the opposite side of the country generally takes about 4-5 days. I can completely understand and sympathize with placing an online order and having to wait for the product to arrive. It can be aggravating. Denny ~ Customer Service Manager

Posted 7 years ago

“My customer service gal was the best and very pleasant and professional.”

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Posted 7 years ago

“Materials arrived in good shape and timely.”

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Posted 7 years ago

“Execellant service. Their web is amazing with Tons of information. Theyhave alternatives to old parts which is very hard to come bye. I would always recommend the company to my friends”

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Posted 7 years ago

“to long on shipment!”

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Posted 7 years ago

Thanks for your review. My apologies for not meeting your arrival needs on this order. I can see that there were delays both on our side and from the shipping company. I hope you'll give us a chance to make it up to you. Please get in touch if there's anything that I can do to help make sure that your next experience with us is better. Denny ~ Customer Service Manager

Posted 7 years ago

“got what i needed”

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Posted 7 years ago

“Very fast delivery.”

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Posted 7 years ago

Sprinkler Supply Store is rated 4.7 based on 5,113 reviews