Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,111 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt reply to questions, and great timing on delivery of items.”

Helpful Report

Posted 4 years ago

“Ordered a part for my irrigation system online. It shipped quickly and arrived as described. Definitely would buy from Sprinkler Supply again!”

Helpful Report

Posted 4 years ago

“Excellent Service and Prices! It would be nice if they could get shipping costs down a little.”

Helpful Report

Posted 4 years ago

“Order fulfillment was quick and correct. But product description was incorrect, causing inconvenience and delay with installation. Specifically, the Netafim - LVCZ10075-LF - Control Zone Kit Low Flow is wrongly described as having 3/4 in. MPT Inlet x 3/4 in. MPT Outlet. The outlet is 3/4 in but the inlet is 1 in. The pdf technical documents on the Sprinkler Supply page for this item do not address this. Before ordering, we submitted a question asking for clarification but have never received a reply. When the valves arrived we had to chase down 1 in. fittings for the inlets, adding to project cost and delay. We'd love to rate you a 5, but it just isn't merited in this case.”

Helpful Report

Posted 4 years ago

Hi thanks for your review. Apologies if we somehow missed you on this one, I did a search in our system and wasn't able to find an email from you with a question. We do our best to respond to everyone who messages in with questions ASAP. Denny ~ Customer Service Manager

Posted 4 years ago

“I ordered and paid for 3 Toro sprinkler valves and received 2. I called, left a message and emailed the Sprinkler Supply Store and have had no response to my problem.”

Helpful Report

Posted 4 years ago

“Ordered ten hard to find discontinued arc disk seals that were less than one dollar each. My only shipping choice at check out was to pay $11.99 for FEDEX ground. Order was shipped USPS in a small envelope for a much lower cost (no credit) and took five days to arrive. My biggest complaint is the order processing time of 8 business days. Order was placed on 9/21/2020, order shipped on 10/1 and received on 10/5. At least I got them OK and was finally able to complete the repair.”

Helpful Report

Posted 4 years ago

“Order arrived quickly and product was just as advertised”

Helpful Report

Posted 4 years ago

“During the covid 19 demic they where able to get me the back ordered material i needed. Thank you!”

Helpful Report

Posted 4 years ago

“Great service! Product I recieved were top quality.”

Helpful Report

Posted 4 years ago

“Great prices and fast service, product was shipped out fast.”

Helpful Report

Posted 4 years ago

“Excellent service and price. Just what I wanted. Will buy from again.”

Helpful Report

Posted 4 years ago

“I had no idea who you guys were and I had dealt with some other folks. I’m simply a residential customer but you kept me completely up to date, good or bad. Thank you for your transparency!!”

Helpful Report

Posted 4 years ago

“Great service got the right parts at the right price.”

Helpful Report

Posted 4 years ago

“I ordered some valves from this store. It was easy to deal with them and they stood behind their products.”

Helpful Report

Posted 4 years ago

“Great service and parts sent out as soon as possible even with Covid-19 delays!”

Helpful Report

Posted 4 years ago

“I don't often look for sprinkler supplies, but now that I've found this store I won't have to look far. I easily found what I wanted on the web site, ordered easily, and received my order quick”

Helpful Report

Posted 4 years ago

“Got my order as expected. The best part for me was the quick and friendly response when I contacted them with a question. Would recommend!”

Helpful Report

Posted 4 years ago

“Good price, Good service, Shipping time good”

Helpful Report

Posted 4 years ago

“All material ordered arrived in good condition and before scheduled delivery. I would like to see your company offer more Unique lighting products.”

Helpful Report

Posted 4 years ago

“Prompt quick delivery. Found exactly what I needed on the website.”

Helpful Report

Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,111 reviews