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Sprinkler Supply Store Reviews

4.7 Rating 5,106 Reviews
94 %
of reviewers recommend Sprinkler Supply Store
4.7
Based on 5,106 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Sprinkler Supply Store Reviews
Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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I was searching online for a filter that was similar to one that I knew. Sprinkler Supply store did not have that exact filter however, they were able to point me in the direction of an appropriate filter to suit my needs. The customer service was excellent, and the response to all of my questions was prompt and professional.
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Posted 1 year ago
First time customer. Fast delivery plus was offered free shipping on my initial order. Very pleased with my experience.
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Posted 1 year ago
Thank you.
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Posted 1 year ago
I was very happy with the shopper experience and quick delivery.
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Posted 1 year ago
I knew what I wanted and the products were easy to find. I received everything within 48 hours with no issues. What's not to like? I'm a new and future customer. Thank you Sprinkler Supply!
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Posted 1 year ago
Order delivered in a very short order. Will shop again without hesitation.
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Posted 1 year ago
good items good service
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Posted 1 year ago
Got what I wanted, hard to find part. It had to be ordered but delivery didn't take to long. Will use again in the future when looking for parts.
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Posted 1 year ago
It was estimated that the parts would arrive at the latest on 16 June. Parts didn’t show up until 20th of June. Parts didn’t ship until 16 June. Also way too much advertising for my taste. I just need sprinkler parts at a car salesman. He did have the best price for those parts.
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Posted 1 year ago
Appreciated rapid email response on a question and occasional free shipping deals
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Posted 1 year ago
exactly what I ordered
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Posted 1 year ago
Today it is harder and harder to shop "brick & mortar" stores and find what you need. You can find anything on Amazon, but I try to find something smaller, ideally privately owned. If the price and delivery are okay, I will take the latter choice every time. This was the case with Sprinkler Supply Store. Easy ordering, fair price & delivery. Delivery timing not next-day like some Prime transactions, but met my expectations. Communication was great.
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Posted 1 year ago
The light was a perfect match to the ones I had. It arrived very fast and I already have it working in place. The service was great!!
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Posted 1 year ago
It's the first time to order on this website. The products are complete and the price is beautiful! The important thing is that the after-sales service is nice.I think I will use a lot in the future.
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Posted 1 year ago
SSS was great, I ordered the product knowing it was on backorder, they kept me posted on its status, adn the product arrived earlier than expected.
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Posted 1 year ago
I am very pleased and impressed with your Customer Service. When I was shipped the incorrect product, you took it upon yourself to make sure I received the right product. Within 3 days, I had my product in my hands. Again, I want to commend you and Sprinkler Supply. Thank you so very much.
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Posted 1 year ago
I talked with Denny personally and found him to be helpful, enthusiastic and interesting. He followed up with fast shipping, good communications and an extra perk. The company seems to be interested in the customer and although I may have solved my sprinkler problems, I wouldn't hesitate going back to them for information, advice and service. 5 stars.
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Posted 1 year ago
Ordered my parts on on line. However, I ordered the wrong one. Called to ask how to return the part. Costumer service sent me an email with all the instructions. Worked out great. I now have the right part from Sprinkler Supply Store.
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Posted 1 year ago
Denny was a big help in figuring out the repair parts need for my system. He did the research and followed up with an email. I appreciate his help & knowledge.
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Posted 1 year ago
Excellent prices, fast shipping, quality products. Will definitely buy from sprinkler supply store in the future.
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Posted 1 year ago
Sprinkler Supply Store is rated 4.7 based on 5,106 reviews