Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,107 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All items ordered delivered as promised. Only concern was ordering a replacement which did not work with existing controller, needing to place another order AND pay the shipping again (would have initially just ordered kit instead). This was addressed by a great guy whose name I am blanking on, but the shipping was refunded and the product will arrive today. Could not have asked for more....thank you.”

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Posted 3 years ago

“Good website, products. Reasonable prices and availability. Prompt delivery.”

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Posted 3 years ago

“Prompt service”

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Posted 3 years ago

“Good job - fast delivery.”

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Posted 3 years ago

“Excellent experience. The order arrived much sooner than I expected. I ordered too many wall lights because after my deck was completed, there were not as many steps as had been originally calculated. I was allowed to cancel my original order which had not yet shipped and reorder the correct number that was needed. Denny was very helpful.”

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Posted 3 years ago

“Quick and easy. Found in stock and shipped fast when the big box stores couldn't do it.”

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Posted 3 years ago

“They have a lot of parts is stock and their web site is nice to navigate, but when I needed some verbal verification on sized and dimensions on a part I could not get them to return a call or email. Even after 3 attempts of each.”

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Posted 3 years ago

Hi Tracie - our apologies if we somehow missed you. I couldn't seem to locate any recent emails, only a few communications from late last year that we had replied to. I did see one recent call from your number with no message left and a second one with a voicemail that we attempted to get in touch with you about but didn't end up connecting on. We definitely take customer service seriously and do our best to contact everyone who tries to reach us, so, again, my apologies if we somehow missed you. Denny ~ Customer Service Manager

Posted 3 years ago

“It was easy to find the Rainbird part the I needed on your website.”

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Posted 3 years ago

“They carry the parts you need- even for a 30 year old system. I'll surely use them agin when it comes to maintaining the estate.”

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Posted 3 years ago

“I needed some replacement rubber covers for my sprinkler heads. I found Sprinkler Supply on the internet who has them on hand. The order process went smoothly and the parts came in fast. Definitely a good place to buy sprinkler parts from.”

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Posted 3 years ago

“Very good transaction !!!”

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Posted 3 years ago

“good service good price”

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Posted 3 years ago

“Great Service”

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Posted 3 years ago

“I purchased some Hunter PGP rotor head caps from Sprinkler Supply Store. My existing ones were worn off. I couldn’t find this in local stores and pricing on Amazon.com was more expensive. Great overall experience.”

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Posted 3 years ago

“You don't get the parts that is presented on the website I was shorted some blades and holders that goes with the hand cutters.”

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Posted 3 years ago

“Personable, can answer your question, good pricing and efficient shipping.”

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Posted 3 years ago

“Everything went smoothly but it just took awhile for the items to arrive. i have no problem with this as I know businesses are short handed.”

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Posted 3 years ago

“takes to long”

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Posted 3 years ago

“Had the sprinkler head I have been looking for not available at Home Depot or Lowes. It came faster than I anticipated and was exactly what I had ordered.”

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Posted 3 years ago

“They were able to supply the older, out dated parts I needed to keep my system in top shape.”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,107 reviews