Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,106 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 30th October 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of drip irrigation supplies. Customer Service & contact with Denny on my order was fantastic. I have and will continue to order from the Sprinkler Supply Store.”

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Posted 1 year ago

“When a company sells small sprinkler items , they should consider that when it comes to shipping costs, I had to cut my order from 28 to 24 of something I needed because it wasn’t worth paying double in shipping costs for the 4 extra items. Very light items, would not change shipping rate at all”

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Posted 1 year ago

“Good prices, lots of inventory, on-time delivery. Would order from Sprinkler Supply Store again.”

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Posted 1 year ago

“I was very happy with receiving my order promptly.”

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Posted 1 year ago

“Very slow delivery”

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Posted 1 year ago

“Ordered item. Found out three days later that it was back ordered. When it finally showed up, the part wasn’t in the envelope. the envelope wore open in transit and it fell out. Can’t get ahold of anyone on the weekends to get a new part ordered”

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Posted 1 year ago

Hey Tim - apologies for the damaged package. I placed a replacement order for you first thing this morning.

Posted 1 year ago

“Got needed items in a timely manner .”

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Posted 1 year ago

“Excellent prompt service.”

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Posted 1 year ago

“I was unable to locate the sprinkler nozzles I needed for a reasonable price anywhere but Sprinkler Supply Store! Ordered them and they were shipped and arrived very quickly. The only thing that could have been better is if shipping was free but it wasn't very expensive.”

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Posted 1 year ago

“Bought 3 rainbird bubbler nozzles. Great price. Reasonable shipping charge. Quick shipping and delivery. I recommend them, and will visit again when needed.”

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Posted 1 year ago

“The website videos allowed me to make the correct choice.”

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Posted 1 year ago

“Right item delivered on time. Thanks.”

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Posted 1 year ago

“Had what I needed, very good price, better than anyone else! Got it very quickly! Very happy with the sprinkler supply store for sure!”

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Posted 1 year ago

“Needed advice on converting my Hunter sprinkler system heads to a drip system. Denny was fast at answering emails and very helpful. I ordered the parts he told me I needed and then he answered the question I had about installing two pieces. Super helpful and kind.”

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Posted 1 year ago

“great selection, fast delivery”

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Posted 1 year ago

“Ordered some items and found the pricing, service and delivery were top notch. Will be placing another order very soon. Thanks for going above and beyond!”

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Posted 1 year ago

“Item was as described, good price and fast shipping. Communication was fantastic. Highly recommend this company.”

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Posted 1 year ago

“It took several weeks to receive my order. If there are supply chain problems I should be notified. A simple email would suffice.”

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Posted 1 year ago

Hi Charles - thanks for your review. We typically use "10+ days" as a guideline on our backordered items - most backordered items arrive to us about 7-10 working days, we add the "+" because some parts can and do take longer on occasion. It looks like this product ended up arriving just shy of 3 weeks. We do our best to stay on top of these delays and notify our customers when we're aware of them - our apologies that we weren't able to get this out to you in a more timely manner.

Posted 1 year ago

“Great prices, fast service! Had exactly what I needed, in bulk.”

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Posted 1 year ago

“Prices are reasonable, they had what I needed and processing of the shipment was quick.”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,106 reviews