Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,146 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to navigate and order from. Good prices as well. I received the parts quickly.”

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Posted 3 months ago

“Easy to order and got the parts quickly.”

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Posted 5 months ago

“Solid products and customer service!”

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Posted 6 months ago

“The R811-24 solenoid didn't work in my Richdel R-204 valve. I had to remove the white plastic ring and then it worked fine.”

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Posted 6 months ago

“The Sprinkler Supply Store offered a fair price, was very responsive to my communications, and answered my questions. It was unfortunate that there was delay in the promised delivery timeline.”

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Posted 7 months ago

“Please find in line pipe repair that works without disturbing or digging up each side of breach. Fair supply, prices and shipping a little high.”

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Posted 7 months ago

“took a long time to receive but happy to get them!”

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Posted 7 months ago

“Service was good. The answers I received from the chat were not really clear for my Toro system. Ultimately the correct replacement parts were shipped and I fixed my water leak. The shipping took 5 days which wasn’t ideal. Thanks for your help!”

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Posted 8 months ago

“Very pleasant to work with. Responsive to emai. After an unexpected delay in shipment, I received all that I had ordered, and at the best price I could find!”

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Posted 8 months ago

“Product works great and arrived timely. However; $7 shipping on a $10 order is high.”

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Posted 8 months ago

“I'm a residential guy goes through sprinkler heads every year. The phone your price is to be in the ballpark of everybody else but I think it was pretty convenient and I appreciate the upbeat Temple.”

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Posted 8 months ago

“Had most of the stuff I wanted. Shipping was what got me to go with Sprinkler Supply, some wanted as much as $149 purchase to get free shipping, way too much for me.”

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Posted 8 months ago

“Although i was disappointed that my item was on backporder, the store kept in touch with shipping updates”

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Posted 8 months ago

“You need to keep previous orders longer so its easy to reorder”

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Posted 9 months ago

“Price was reasonable, and they had the hard to find parts i was lookibg for.”

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Posted 9 months ago

“Everything was what I want to upgrade up sprinkers, except I did not get the 570 1/4 spray nozzles in stead got two of the 570 3/4 nozzles. thnak you”

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Posted 9 months ago

“Overall it's great! I can find the sprinkler supplies I need here, that can't be found anywhere else, for reasonable prices. My only complaint is the flat rate shipping fee I pay. I live within an hour of a distribution center and there isn't a local pickup option that I can tell, and I still pay a high shipping price tag.”

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Posted 10 months ago

“Very diappointing about this order. I received the wrong items on May 25 and I then quickly sent an email with picture asking for help on May 26. Despite of a long Memorial weekend to May 27, I understand it likely be a couple of days delay. However, I have not received anything or heard anything about shipping the correct items to me by June 2-- this is an entire week. I was desperate for the correct items, and conctacted the customer service again on May 30th. No response... never experience something like this at other place. After I wrote this review, I contacted customer service requesting refund. They refunded me immediately. And to my surprise, I received the correct items the next day! Collectively, I believe Sprinkler Supply Store is a really good and reliable supplier. However, the dealing with my situation could be better by more effective communication and updating.”

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Posted 10 months ago

“Evetrthing I ordered arrived early and exactly as ordered. I shall shop here again in the future.”

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Posted 10 months ago

“Processing took a while. However, when I contacted the company they responded promptly about the delay. Order was received and as items as expected”

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Posted 10 months ago

Sprinkler Supply Store is rated 4.7 based on 5,146 reviews