“I ordered four Klift risers to many, also paid extra for head of the line service, I have been calling all three of their lines, 1 for new purchases, two for existing orders and 3 for tech support for over ten days now and they do not answers phones, so I emailed them, and have not heard from them either, guess I’m forced to keep extra parts that I don’t need but I WILL NEVER ORDER ANYTHING FROM THEM AGAIN!!!!”
“placed order, been 5 days, paid extra for first in line service. have not heard anything... extremely poor service. have no idea where my order is... online help takes forever...”
“PLEASE READ BEFORE PURCHASING FROM THEM!!!!!!!!
I purchased an item that did not fit
I paid $51.97 Including shipping.
I received it today and called them today letting them know that the part doesn't fit and that I would like my refund or exchange it.
After going back and forth with her (Amanda) I said I just want a refund and this is what she said.
Refunds will be credited the purchase price, minus a 20% restocking fee and the shipping charges.
I paid $51.97
And I will only get back $35.00 Minus the 7 dollars shipping cost to send it back to them.
*So technically I am receiving $28.00 out of $52.97*
I am Loosing 51% of what I paid!
They are NOT transparent or trustworthy and they do not make it easy to return any items they make you go out of your way!
TERRIBLE CUSTOMER SERVICE!
DO NOT GIVE THEM ANY BUSINESS THEY DO NOT DIVERSE IT!!!”
