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Sprouts Farmers Market Reviews

2.4 Rating 252 Reviews
27 %
of reviewers recommend Sprouts Farmers Market
2.4
Based on 252 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.3 out of 5
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Anonymous
Anonymous  // 01/01/2019
The cashiers are really not very helpful. The majority of the time you have to stand in line forever and when you have a question, they provide the least information they possibly can. When it comes to gift cards, find it yourself or they might take one out of the drawer that they can’t put cash on.
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Posted 5 years ago
I had a home delivery from Sprouts in San Marcos. I ordered quite a few items that got changed from what I originally ordered. My lunch meat and sandwich cheese was all cut thick which most people want thin sliced, they never asked so it was Thick sliced meat and cheese. My veggies were not the size I ordered huge and unappealing. The meat I ordered for dinner was cut uneven (steaks) and with lots of fat and grisly very unacceptable for meats. I spent $185.00 for poor quality food!!! Costco has superior meats and I will buy my food at a store that honors their customers. My home is gated and I left my gate code twice....my food was delivered outside my gate.
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Posted 5 years ago
Visited store 542 and got very short, rude answered when I asked for help in the bulk department. The man working that department needs to work on his customer service because just because of that I’m not visiting sprouts again.
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Posted 5 years ago
I bought a pack of hamburger which turned out to be rancid, smelled a little bad before I cooked it but just thought it might been sitting a little to long, I ended up getting sick, never buy any meat from sprouts never shopping here again.
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Posted 5 years ago
I went to Sprouts #301 today to find a particular type of bread. It wasn't on the shelf, and upon asking an assistant (Olivia) for help, she went off to find it in a truck that was unloading. I chatted for a little bit with another assistant (Emerson), who was very friendly (and funny). I went to finish my shopping and planned on returning for the bread, but Emerson beat me to it by finding me in the store and bringing me my two loaves. I commend these two young people for being so helpful and just plain nice. It's so nice to walk into what is already my favorite store and have such nice treatment. Thank you Olivia and Emerson.
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Posted 5 years ago
Ok so me and a friend of mine come to sprouts often for their scallops, clams etc. The cooking instructions that they give are so damn small its ridiculous. We have to literally use a magnifying glass to read them. its crazy! sprouts love you but please get it together. Thank you xo!
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Posted 6 years ago
I've been shopping at Sprouts in Phoenix, AZ for a few years now and normally have a great experience. I usually go to the meat department and purchase my meat from the counter there. Usually there are hamburger patties premade in the case but this last visit there weren't so I asked the person behind the counter if he would be able to make some. He informed me that Sprout's doesn't do that. Really?? I've bought them this way multiple times premade or asked them to be made. Very disappointing customer service.
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Posted 6 years ago
The manager Harry in store 239 is an outstanding manager. He was very helpful and kind. Very interested in wanting to help. Every time I come in there he has a smile on his face. He also seems to care about the whole store running smoothly for the customers.
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Posted 6 years ago
Got tar on my car from re-tarred parking lot at Sprouts in Aurora, co. Management did not care, said it was not their fault. I was a customer of the store and I parked in their parking lot when this occurred. I wrote three letters to the CEO and none got answered. They did not care about my plight nor wished to satisfy a customer who had only a $60 issue and they would rather get bad press for a long time over their non caring attitude. So sad, too bad.
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Posted 6 years ago
I love the Sprouts store. They have a great variety of food and vitamin products that are geared to all ages. The employees are always friendly and helpful. I shop there almost every day. :-)
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Posted 6 years ago
Hello I was shopping at the Sprouts market in Tolerance CA, when I checked out the cashier was very helpful with information on vitamins and produce. Very professional. Her name was Tiffany. I wish all the cashiers was as Knowledgeable as Tiffany.
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Posted 7 years ago
They have great organic and healthy choices, from fresh produce, vitamins, cosmetics, cleaning products, hair care products, etc. I shop there every week.
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Posted 7 years ago
Sprouts Farmers Market is rated 2.4 based on 252 reviews