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Sprouts Farmers Market Reviews

2.2 Rating 224 Reviews
24 %
of reviewers recommend Sprouts Farmers Market
2.2
Based on 224 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.1 out of 5
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Sprouts Farmers Market 1 star review on 8th October 2024
Anonymous
Sprouts Farmers Market 2 star review on 15th March 2024
Anonymous
Sprouts Farmers Market 1 star review on 4th February 2024
Anonymous
Sprouts Farmers Market 2 star review on 14th January 2023
Anonymous
Sprouts Farmers Market 1 star review on 11th November 2022
Anonymous
Sprouts Farmers Market 1 star review on 22nd September 2022
Debra Murray
Sprouts Farmers Market 1 star review on 15th September 2022
Concerned Loyal 18 Year Patron
6
Anonymous
Anonymous  // 01/01/2019
I couldn’t believe the rudeness I experienced in the Allen, Texas store this week. I have shopped there for the past year and like their selections but cannot tolerate rudeness and employees with an elitist attitude. Disappointing.........
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Posted 3 years ago
I frequent the Sprout’s in Sparks Nevada and have the pleasure of dealing with a kind hearted soul named Leo! My husband and I are grateful for his friendliness and his willingness to always help us. Thank you Leo! Sprout’s is blessed to have you as are we! 😊
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Posted 3 years ago
We used to shop at Sprouts several times a week. Little by little, we watched as the prices went up and the quality went down. Even the regular employees that we used to see - half the reason for shopping there! - started to leave, one by one. Now, the employees are cold, too busy to help, or just plain rude. After stopping in today (3/11/21) to but something quick for dinner, we had the unfortunate task of ordering from the meat counter: the unpleasant, uncaring, and genuinely unhappy lady behind the counter not only failed to listen to our simple request, but she was unfairly rude, unjustly curt, and unwilling to fulfill our order. My wife and I will NOT be shopping at the Surprise, AZ location again. This is quite sad, being that we have been shopping there since their opening.
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Posted 3 years ago
The people working there were very rude . To the point I had to walk out. It was not a pleasant experience . I will not now or later ever go back to a sprouts. It was the one on the I-10 in El Paso Texas.
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Posted 3 years ago
I had an experience yesterday at the location on 6300 Waverly Fort Worth, Tx. DFW has experienced an awful lot over the past week and I finally ventured out to replenish food. There are 2 doors and when I was walking in a young employee stopped me to inform me this is an exit. Mind you I was 2 steps from the actual store floor. I stated I was unaware by since I was there "are you saying I cannot enter but have to go back out into the cold snowy ground and go around?" She stated rudely yes I would. I told her that as long as I've shipped at Sprouts I've never experienced a rude employee like her which she shrugged her shoulders. I did go out and go into the other door but as I was there I thought how mean an unnecessary what she did was and chose to simply leave. I'm a senior and had it been clear off an entrance vs exit that would not have been a problem but with ice on the ground to be sent back out into a potentially dangerous situation was just uncalled for. No, I will not be able to shopping at this location again and I sure hope this is not the customer service experience that Sprouts is heading down. Unhappy grandma
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Posted 3 years ago
Sprouts, what happened to you? You used to be the go to store for produce. I hadn't been in a while and recently signed up for an account. Went to the Colfax store in Denver and discovered that the blueberries I purchased were soft and mealy. Returned them to the Wheatridge store and purchased strawberries instead. 50% were moldy and rotten. 3 days after my initial purchase at the Colfax store I discovered that the assortment of cherry tomatoes that I purchased had a major mold issue growing under the top layer. 3 different issues is more than coincidence. I call it poor quality control and I am disappointed in your company.
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Posted 3 years ago
As a former employee of 11 years, if you are considering working for Sprouts, do not apply for store#23 in Tucson, AZ. Management is dishonest and without integrity. The store manager and the produce manager are garbage human beings. Remember, at Sprouts, that the Human Resource department does not work for the employees. They work for the company. If you bring any complaints to there attention, be ready to have the tables turned and start looking for a new job. Do not work for a company that terminates an 11 year employee with a voice mail, and no explanation.
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Posted 3 years ago
We bought 3 gift certificates $100 each on December 9, 2020. I got charged right away. It's January 1st today - still no gift certificates! I called them twice! They finally emailed to my husband that supposely they mailed the certificates on the 23rd of December. It takes 2 days from Arizona to California to get them. My children still haven't got anything! I am going to dispute my money transaction with my bank on Monday. I want my money back!!!
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Posted 4 years ago
The staff is rude and inconsiderate and the main reason for that is because the business is run by bunch of stupid supervisors and managers (, btw with no management skills) that let them get away with their rudeness. I don't see how they can survive the competition with whole foods with their poor quality produce, horrible customer service, and unconscionable store policies designed just to benefit them.
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Posted 4 years ago
I ordered (3) $100 Gift Cards on DEC 9 for Christmas gifts They told me the Gift Cards would arrive in 7-10 days Today is DEC 30 I still don't have the cards BAH HUMBUG!!! Maybe they will arrive for New Years or Valentines gifts I GIVE UP
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Posted 4 years ago
Deeply disappointed! I ordered two gift cards online on Dec 9, they shipped on Dec 17th, today is 23 and I don't have it to give as a gift to a coworkers. They should invest the money from overpriced items to be more efficient and competent.
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Posted 4 years ago
As a customer of Sprouts I decided to order the prepared Thanksgiving Dinner for 4-6. We had the Beef, and four side dishes, plus bread rolls. It was just excellent, so much so that we are now ordering our Christmas Dinner from them. You couldn’t buy all that for $79 yourself. Well done as usual Sprouts. 👏👏👏
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Posted 4 years ago
I ordered groceries online. They made substitutions for something that they had in stock. When I went into the store the manager (Holly) gave me attitude and acted like I was in the wrong. She gave me attitude. The young man (cashier) apologized and I thanked him for his good customer service.
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Posted 4 years ago
Not shopping at Logan's landing or any other sprouts anymore. I used to shop 2- 3 times a week. After management being rude today,I'll stick with seed to table.
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Posted 4 years ago
Please go to Yelp and read my review regarding the Denver Colorado, Arapahoe store. The carts and baskets were filthy and they are not being sanitized properly, there are no wipes available for customers to wipe the handles of the carts and baskets. Thanks, JF
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Posted 4 years ago
Everything is nice about this store except for the meat department. On different occasions, the items that were advertised were not available in the meat department.
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Posted 4 years ago
The Sprouts store #23, located in Tucson, AZ. I shop at this store because I buy a lot of produce, and you used to have the best produce people. I come to find out that this isn't the case anymore. One of the employees in produce explained what happened to one of my favorite people. (Brad) was terminated and was no longer with the company. From a customer viewpoint, what a mistake that was! I will not ever shop sprouts again. If someone asks why, I will tell them that the way they treat employees is criminal.
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Posted 4 years ago
Hi Sprouts Team, I would like to start off by saying that my family and I are loyal customers and absolutely love your store. We visit at least twice a week and during this pandemic, it has especially become something we look forward to and enjoy even more. However, as a loyal customer, and coming from a place of love, I wanted to bring your attention to something that happened today between 4:20-4:50pm at the Village location in Orange. My mother and I got in line at the deli, we know our deli people work especially hard, so we waited as we always do patiently. There was only one gentleman waiting for his order so we thought it was a little strange that it was taking so long, but didn't think too much of it. After a while, a young man working at the deli instructed us to sign-in on a piece of paper that was attached to a clipboard. As regular customers, this was the first time we've seen this clipboard and greasy writing utensil. As two people with compromised immune systems, we definitely were hesitant to use the clipboard to ask for our 1/2lb of turkey but we didn't want to cause trouble and signed-in anyways. A while later, a woman came and with a very disrespectful tone asked us several questions about where we put our names. Which, quite frankly was ridiculous. Does it matter that we signed on the wrong line? There was nobody behind us. We tried to explain that we did our best even though nobody explained the new system to us, but she cut us off, and went to get us our turkey. Her tone was very condescending and made my mother and I feel really uncomfortable. We also have concerns about this new system at the deli concerning whether it's safe to use the same greasy clipboard and writing utensil among all customers, which the deli workers also touch and then use. This doesn't seem like the best policy especially in the middle of a pandemic. Additionally, there were no instructions and the few labels were in English. This is Orange County, the majority of people here speak more than one language and we found it not inclusive. Please contact me if you have any questions.
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Posted 4 years ago
Against being forced to wear a mask simple as that.
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Posted 4 years ago
Spr outs hasn't made me too happy lately. Every week their ad is smaller and it's not even published anymore. Their prices have gone way up and today I was so disgusted when I came home and there was not one edible strawberry in the pound of strawberries that I bought for a $1.67. What a waste of money and mess on my counter trying to clean and find part of the shawbury that was edible. The whole container was filled with rotten strawberries. I shouldn't be so trusting next time. Very disappointed.Still they manage to be sold out of most things and long lines.
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Posted 4 years ago
Sprouts Farmers Market is rated 2.2 based on 224 reviews