SSB Group Ltd Reviews

Name: SSB Group Ltd
Address: 43 Townhead Street, Sheffield
Rating: 4.51

4.5 Rating 364 Reviews

89 %

of reviewers recommend SSB Group Ltd

Company Reviews

Questions

Metrics

4.5

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

01142413970

Location:

43 Townhead Street
Sheffield
S1 2EB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“dont believe a word they tell you, never rerturn communications.have a complaint in with them and it still hasnt been dealt with 10 weeks later. i now have the ombudsman involved. they are upto £2700 in costs now and i am still waiting for the court case a year and a half on. i have a witness and the third party dont. this company also ask 25% of your claim. only expecting £2000. proper pile of pooh stay clear”

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Posted 7 years ago

“Exploiters. That what they are. No win no fee my foot. There is a loophole in there system. Please stay away.”

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Posted 7 years ago

“lied about not telling about previous claims then said I breached my CFA complete lies stay well clear of this sham of a firm shocking is putting it mildly”

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Posted 7 years ago

“When I paid for my divorce I did expect to get the decree nisi through the post without having to send an email to prompt them,as my now ex wife received it first.just one of a few niggles.”

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Posted 7 years ago

“Scam artists !!!! Avoid”

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Posted 7 years ago

“Have never dealt with a company who has lack in communication. Every time I spoke to the company it's because I contacted them. It's been 6months since my last phone call and a year since I first instructed them!!! Don't bother...”

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Posted 8 years ago

“had my case for over three months before they realised they had not contacted my witness ,never get back in touch or tell you how the case is progressing, dont inform you expenses even when asked( send you total owed not what work they have done ). stay away you have been warned.”

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Posted 8 years ago

“I asked SSB Law to provide a professional will service. They proceeded to sign me up - without my permission - to their spam list. They send e-mails with misleading subjects like "About your claim" - designed to mislead people into thinking that the e-mail is relevant to them. But, it's not, it's just phishing for injury claims. I expect this behaviour from cowboy companies who scam and phish and mislead and coldcall to get their business. Not from a professional service. http://imgur.com/kvEOL2C”

Helpful Report

Posted 8 years ago

Thank you for your feedback. The permisson to use your email address to notify you of services and events which you may be interested in is derived from paragraph 16.7 of the terms and conditions of business which is sent to all clients at the outset of our relationship. We did not receive a communication from you to say that you did not want to receive such notifications, although to be fair it took just 6 days from you contacting us to complete the work that you asked us to do. As soon as you made us aware of your complaint your name was removed from the list. You had been sent an email (in error) that had ben designed for customers who had previously enquired about personal injury claims. We do not send spam emails - we do try to keep our customers informed. Once again I can only apologise for the fact that we made an error in relation to the services that you might be interested in and in doing so that we upset you. I am pleased to say that I have not been made aware of any other similar complaints so I am satisfied that it was an isolated incident. Kind regards Jeremy Brooke - Partner

Posted 8 years ago

SSB Group Ltd is rated 4.5 based on 364 reviews