SSB Group Ltd Reviews

Name: SSB Group Ltd
Address: 43 Townhead Street, Sheffield
Rating: 4.51

4.5 Rating 364 Reviews

89 %

of reviewers recommend SSB Group Ltd

Company Reviews

Questions

Metrics

4.5

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

01142413970

Location:

43 Townhead Street
Sheffield
S1 2EB

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SSB Group Ltd 5 star review on 18th April 2023

George C Norton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No contact in nearly a year and emails ignored”

Helpful Report

Posted 5 years ago

“SSB handled my divorce, it was advertised as a "Do it yourself divorce" at the time, and there were 3 levels of service which i could have chosen from depending on the level of assistance i wanted from them, i went for the highest as i wanted it to be as stress free as possible. i was assigned an agent who handled the end to end process. (my agent changed a couple of times because of changes in the firms organisation) i didnt have any kids of financial commitments which made the process easier, however, after all of my documents were provided, it took the best part of 7-8 months from starting the process and getting my decree absolute. it apparently varies from case to case, but it was pretty hands off on my part, i popped in to provide a signature once, but it was so easy.”

Helpful Report

Posted 5 years ago

“I recently used SSB Law to facilitate me in obtaining my divorce. I found the service to be very reliable and they kept me informed at all stages, answered my queries, of which there were many, immediately if not the next day. Their fees are very reasonable. I am so pleased with the service I have already recommended SSB Law to two of my friends.”

Helpful Report

Posted 5 years ago

“My case became complex at some point and only thankfully to professionalism of SSB team - everything was settled in a best possible way. Timekeeping, good value for money and very personalised approach. Highly recommend”

Helpful Report

Posted 5 years ago

“Excellent value for money. I prepaid a fixed fee. The service I received was excellent. As a grant of probate takes quite some time SSB Law kept in touch and kept me informed. I had every confidence throughout in their ability to get me through is complex process and am now pleased to say I have a grant of probate for my mother's estate.”

Helpful Report

Posted 5 years ago

“Janine has been brilliant at sorting out my accident claim. I would definitely recommend using SSB Law. I am very happy with the way my claim has been dealt with.”

Helpful Report

Posted 5 years ago

“Excellent service they were very professional.”

Helpful Report

Posted 5 years ago

“Hi Janine I would like to thank you for all your help with this matter, a great lady, with out her help, this issue would of not being sorted, thanks again Kim”

Helpful Report

Posted 5 years ago

“After a lengthy drawn out procedure with a previous solicitor it was great to use SSB Law and be fully updated on the status of my case. They were informative and helpful and offered realistic advice which brought the matter to a satisfactory conclusion. Many thanks.”

Helpful Report

Posted 5 years ago

“Following an upsetting experience at a prior solicitor who I asked to do Probate it was genuine relief to be able to offer my business to SSB Law. They were extremely kind and very understanding at all times, they had great patience with me, and worked with my best interest in all the decisions made for me. Thank you all.”

Helpful Report

Posted 5 years ago

“Excellent work. I was informed throughout the process. The last company I used failed to help me. My case handler, Mr Kneale, was excellent. Janine the litigation executive was superb, professional throughout to win the case for me - excellent work. I will recommend them to anyone who needs such help.”

Helpful Report

Posted 5 years ago

“From start to finish ssb law have been spot on keep me well informed answered my questions quick as soon as I emailed got a reply with in30 min got me the best price for my claim I would highly recommend this firm”

Helpful Report

Posted 5 years ago

“Very good service , always returned emails , and helped me understand what was happening, when things became confusing , my divorce was stress free”

Helpful Report

Posted 5 years ago

“thank you so much to lauren spinks who took my case on from my OLD solicitors who did not help but lauren was excellant through out from start to finish was kept informed how my claim was going and she was succesfulin getting what i was entitled to so thank you so much lauren would definately use you again if i was ever in a sitaution like that again.”

Helpful Report

Posted 5 years ago

“Felt thoroughly let down by SSB law. Passed amongst different people during the long drawn out process. They didn't build a decent case. I think they were out of there depth with my claim. In the end I felt like I was the one being taken to court, not the other way round. They caused me a lot of stress and anxiety that I am still having to deal with. In particular Joanne Brookes is one member of the team NOT to deal with. Sefton Miller was bought in at the end to try and piece together a very bad job. Very disappointed with this company as a whole.”

Helpful Report

Posted 5 years ago

“I don't feel SSB LAW really took this case to heart. I was passed around from solicitor to solicitor, over a long period of time, there wasn't a good enough case made for me, even though I tried my best to assist them with information. We lost the case, and the defendants told several untruths that were not picked up on by my barrister, I felt completely let down by the company. I think the NATIONAL ACCIDENT HELPLINE need to do a lot more research into there solicitors that they recommend to clients like myself. I wasted time and money with this company I'm afraid.”

Helpful Report

Posted 5 years ago

“Excellent service provided by Victoria at SSB Law, she was caring and compassionate, communicated well with us and would highly recommend. Thank you.”

Helpful Report

Posted 5 years ago

“The addministrator for our previous law firm, whom were no good, sent our file to SSB law. Once Victoria Cook got the file she was a breath of fresh air, she inherited a three year old case, and even with hold ups from others helped to resolve it in one year. I wish we had had her on the case from the beginning!”

Helpful Report

Posted 5 years ago

“An efficient service delivered in an efficient but, most importantly, friendly manner. Clear explanations and advice given. A pleasure all round”

Helpful Report

Posted 5 years ago

“SSB Law dealt with my case efficiently and were most helpful,clear and explained everything in detail. I had a successful conclusion to my case. Thank you SSB Law.”

Helpful Report

Posted 5 years ago

SSB Group Ltd is rated 4.5 based on 364 reviews