SSE Reviews

1.1 Rating 412 Reviews

2 %

of reviewers recommend SSE

Company Reviews

Questions

Metrics

1.1

Based on 412 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

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Been trying a month to get hold of SSE for a month but no luck meter showing wrong amount of it

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Asked by Marcia fursdon (2 years ago)

Why you treat your paying customers so badly the amount of crap reviews is staggering obviously they dont read their reviews or things would be alot better crap crap crap custumer services

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Asked by Richard (2 years ago)

Trying to top up on line putting in my account number name but saying try again ??

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Asked by Shirley Gibbs (3 years ago)

I'm coming up for 80 and my sight isn't so good and my meter is outside. You no longer have meter readers so that's a saving and another job gone you try pushing smart meters, so you are saving money for yourselves and the share holders what about passing some of the savings onto us consumers. You are exactly as most of your reviews describe you. I'm switching.

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Asked by Keith a disgruntled consumer. (3 years ago)

Heya, I am sse costomer since September 19 and it was fine for few months and bills were going high and I kept paying so sse raising the bills. I never thought that they would over charged people. I use to pay online as soon bill arrives but this bill was bit too high so I noticed it was estimated bill. So I checked the reading on smart meter and my gas bill is£73 but sse charged £131.33 and electricity is £50 but £109 sent by sse. Its not only this bill, same issue in last four bill. So don't understand why estimated charge if I have smart meter. Please tell me what to do to get suited this and how to get my refund back or settle it in next upcoming bill. And how can I switch the supplier if they don't suit the bill Thanks