St Martin Blue Reviews

Name: St Martin Blue
Address: 1209 Churchill Downs Dr, Waxhaw
Rating: 4.79

4.8 Rating 349 Reviews

96 %

of reviewers recommend St Martin Blue

4.8

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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St Martin Blue 5 star review on 12th August 2024

Tina

St Martin Blue 5 star review on 1st August 2024

Bill

St Martin Blue 5 star review on 17th July 2024

William

St Martin Blue 5 star review on 19th June 2024

Dave

119

Anonymous

Anonymous // 01/01/2019

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“We were a party of eight and I was not the person who coordinated the rental but from what my friend tells me, the compnay was very responsive to her inquiries and the whole process was realtively easy and seamless.”

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Posted 7 months ago

“We had a wonderful experience with St Martin Blue. The online booking process was seamless and cohesive. It was very convenient to be able for each in our group to pay their share seperately. Payment reminders were helpful and timely. We had no trouble booking rental car, chef services, massages and grocery delivery. Once on property, our concierge, Medhi, provided impeccible customer service. His response time was minutes, not hours, and his demeanor remained professional and accommodating throughout our stay. I would not hesitate to book through St Martin Blue again and hope to do so in the near future.”

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Posted 7 months ago

“we had a wonderful time, would highly reccomend”

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Posted 7 months ago

“As always, we had an amazing experience in St. Martin. The house was perfect, the staff was lovely and thorough, and the weather on the island was dependably ideal. We left looking forward to our next visit!”

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Posted 8 months ago

“All the arrangements I made with Eddie came off perfectly. Well done.”

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Posted 8 months ago

“Axel our contact was exceptional. Although we know the island well, he provided detailed information which we used on a few occasions. The villa we stayed in (Blue Sailing in Friars Bay was incredible. The layout was lovely, and the views were incredible. The stocked fridge was also a very pleasant surprise.”

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Posted 9 months ago

“The property was beautiful. We enjoyed the privacy on RockSea. Luca the property manager was very responsive and helpful. Maria the housekeeper was very kind. We found a small health food market nearby and I enjoyed making our meals in the open-air kitchen. My only complaint was the mosquitos.”

St Martin Blue 5 star review on 7th December 2023

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Posted 9 months ago

“Cheyenne was an excellent and attentive host for our stay. The transfer from the airport to our villa was awesome. We plan to use St Martin Blue again for our next trip to our favorite island.”

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Posted 9 months ago

“Our Villa was very clean and in a wonderful location. We enjoyed our stay and our interaction with our concierge, Marius Charles, was outstanding. He assisted in a medical emergency in the middle of the night. Without his help, I hate to think what would have happened. Our housekeeper, Nathalie, was wonderful. Our unit was so clean, she even did our laundry. That has never happened to me before. It was a wonderful vacation.”

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Posted 9 months ago

“Working with St. Martin Blue was excellent. When I was researching candidate properties in St. Martin / Sint Maarten to stay at, they were very good about responding to my questions quickly and clearly. The reservation process was straightforward. Final payment was similarly a simple process to complete. We rented two cars for our visit, and I feel the price, quality, and simplicity of renting cars thru St. Martin Blue was excellent. Leading up to the trip I had a few clarifying questions for St. Martin Blue, and they were both patient and thorough with their responses. The concierge (Marius) and housekeeper (Nathalie) assigned to us in St. Martin were outstanding. In summary, I feel St. Martin Blue provided excellent service and accurately represented the properties available for rent - I will definitely do business with them again when considering trips to not only St. Martin but other Caribbean islands as well.”

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Posted 9 months ago

“Eddie, Mary Patti, and local concierge Jasmine were all great to work with. Will definitely do it again!!!!”

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Posted 9 months ago

“Jasmine was the best part of the stay being the concierge that manages the property. Very professional, met all expectations and made our stay amazing.”

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Posted 9 months ago

“We rented Mubai for 2 weeks ! First 3 days we had considerale issues . . . Air conditioning, Hot water and TV - must report that the staff was outstanding in resolving all of our issues within 3 days! We did feel that all of the issues should have been checked and resolved before our arrival so that was a disappoitntment. Greatful for an outstanding staff. Loved the location and appreciated the amazing views and sunsets.”

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Posted 9 months ago

“I would like to extend my sincere thanks to Mehdi. His professionalism, responsiveness, and dedication to ensuring a seamless experience did not go unnoticed. Mehdi and the team's commitment to excellence was evident in every interaction, from the booking process to on-site support. I felt well taken care of and appreciated the personalized touch that comforted my stay.”

St Martin Blue 5 star review on 16th November 2023

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Posted 9 months ago

“The St. Martin Blue staff was great and frequently checking in to make sure everything was good. We did have internet and TV issues but they worked hard to help us fix those.”

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Posted 10 months ago

“Service from questions and preparation before the trip to service while staying at the house is excellent. It makes traveling more predictable and less stressful which makes for a great trip.”

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Posted 10 months ago

“St Martin Blue was ok pre-visit but we had a few issues onsite with Villa that impacted our enjoyment. First of all, no one showed up to pick us up from airport and we waited way over an hour past expected time and with much stress. (It was on a Sunday and we had traveled 12 hours at that point) and apparently the person assigned to pick us up forgot us.) A/C and TV in the master bedroom didn't work most of our stay there. They did send technicians twice for each problem but that impaired our enjoyment waiting on responses and having to make ourselves available to maintenance. (They told us we didn't have to wait around but that's was of little comfort and not what we felt comfortable doing so a lot of our limited time there was spent waiting on resolutions instead of enjoying ourselves and a lot of our time spent there had a parade of people in/out which was WAY intrusive.) There was poor communication between mgt and repairmen. They would report problem resolved, when in fact they were not, and repairmen told us personally that they weren't sure problem was fixed and to "let them know" if it continues, which both problems continued throughout our stay and required us to recontact mgt for repair/service. Each problem was minimally resolved throughout our stay. They may claim there was a miscommunication (language) but their English was good enough that there was no mistake on what we were told. (Fox example, A/C continued to freeze up, though we did NOT turn temp below the recommended degree, and were told to close doors and curtains to help improve situation -which had minimal improvement and made it impossible to enjoy the view we paid for.) After all that, there was an exterior maintenance problem (never explained to us why it was necessary) that briefly interrupted our outdoor family event that was another intrusion. Even after everything, mgt did not offer any refund or credit towards our stay, which under the circumstances seemed inappropriate at best. I lived in St Maarten decades ago under much more unsophisticated circumstances, so I had reasonable expectations but this trip had exceptional meaning to myself personally and my family and felt a bit cheated and disappointed. Villa's a nice place and would have loved everything about it except for above mentioned and owner needs regular maintenance weeks or perhaps we were extremely unlucky.”

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Posted 10 months ago

“I had the absolute best experience while staying at a villa with St. Martin blue. My host Anthony was amazing and very resourceful in helping my group and I navigate the island, and ensured we had the best experience. 10/10 would recommend to my family and friends !”

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Posted 1 year ago

“The St. Martin Blue team was always responsive, friendly and helpful. Their web site is user friendly and helped to make our vacation go smoothly. Best of all, the villa was truly amazing. Just as pictured and even better than imagined!”

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Posted 1 year ago

“Very easy communication with St Martin Blue Staff via e-mail. My main contact person was Eddie Hunt, extremely professional, service-oriented and very polite. Due to COVID, I had to change my reservation several times. They handled my requests very flexibly and on my behalf of mine. There is a local representative on the island who welcomes you on the first day and explains to you the most important things. In our case, it was Cheyenne, also a very professional and polite person. When we arrived at the villa, everything was perfectly well prepared and organized. During the stay, she contacted us regularly, just to make sure, that all was fine. When we sent her a message, we got an answer within minutes.”

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Posted 1 year ago

St Martin Blue is rated 4.8 based on 349 reviews