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St Martin Blue Reviews

4.8 Rating 397 Reviews
95 %
of reviewers recommend St Martin Blue
4.8
Based on 397 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Anonymous
Anonymous  // 01/01/2019
Great place for 3 couples, very secluded Villa felt like it had not had guests for quite some time. We were visited by a family of stray dogs barking all night one evening along with some unwanted rodents in the kitchen one day. All the management was on top of things 24 /7. The view is to kill, the pool deck is spectacular.Shopping and restaurants are about 10 minutes away though walking at night is hilly and Dark and dangerous. We did some private in-house dining evenings which were very good. Great part of the French side. We would love to return.
Helpful Report
Posted 5 months ago
Thank you, Drew, for your detailed feedback. We’re delighted to hear that you enjoyed the villa’s seclusion, breathtaking views, and spectacular pool deck, as well as the convenience of in-house dining and the charm of the French side. We appreciate your note on the challenges you encountered, including the wildlife and surroundings, and we’re glad our management team was attentive and responsive throughout your stay. It’s wonderful to know you’d love to return, and we look forward to welcoming you back for another memorable experience. Best regards, The St Martin Blue Team
Posted 5 months ago
The company picked and chose what requests they wanted to respond to and which ones they didn’t. It didn’t feel like I was fully taken care of
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Posted 1 year ago
We’ve always had a good experience with St Martin Blue. They meet us at the airport and transport us to our Villa as well as pick us up for our return flight home. This year on our return, a smaller van was sent for our pickup that could not accommodate all the luggage for 4 couples so we had to put half the luggage in the car and drive to the airport.
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Posted 1 year ago
Overall my family and I had a great time in St. Martin. The weather was great. The communication was pretty good between the company and us. Property Ink was ok. Our house cleaner was lacking and the villa could've used some sprucing up. I think the pictures were misleading a bit.
Helpful Report
Posted 1 year ago
Pros: The views were breathtakingly amazing! The house was luxurious and the rooms were comfortable/spacious. The rooms had everything we needed in it. Cons: Although we had a good time ,there were some things that were off putting. The taxi ride prices aren’t realistic , we were charged 50$ for 8 min. Ride down the mountain to the store. 15$/person for ride to a boat that was also 8-10mins for a boat that was booked through the villa. The taxi prices doubled after 10pm, so 15 went to 30$ person. There are no fans at all in the kitchen or in the middle foyer area. Only a/c in the rooms. No instructions on how to operate the stove. Not enough essentials for the grill to be used properly.
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Posted 2 years ago
We normally like doing business with St Martin Blue, but, this time, we had what seemed to be an endless number of emails back and forth about our arrival. We have been to SXM many times so it was totally unnecessary. In the end the reservation was passed off to The Property Ink for concierge and maid services, and those people clearly didn’t read the summary from SXM Blue, because they showed up at the airport to escort us to the villa when it was specifically stated that we would meet them after we picked up our cars.
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Posted 2 years ago
The villa was tired but clean. The pool needed retiling badly. It’s location was not conveniently located and we had to travel everywhere to get around. Plus it seemed a bit sketchy to drive through. For the cost I would recommend elsewhere.
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Posted 3 years ago
The property is beautiful, but in terms of service and relaxation, a few key things are missing. Housekeeping is not very thorough and asked me to help her with her tasks. I don’t mean to sound entitled but we pay to relax. Additionally, essentials like soap, shampoo, and conditioner aren’t replaced after your initial tiny bottle. Small inconveniences like that aggregate in so that your experience is dampened a little bit. The privacy of a villa is nice, but housekeeping and concierge of a hotel is better.
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Posted 3 years ago
Not sure if this is unit or management company.
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Posted 3 years ago
St Martin Blue is rated 4.8 based on 397 reviews