Stacee's Reviews

“ Have they heard of tracked delivery? Fourth email has them telling me that it will cost me £30-£40 return postage fees (per dress apparently!!) despite it not saying on their website that it is the buyers responsibility to pay postage for refunds. ”

“ Everything went wrong. Order the dress in advance. Said would be 6-10 business days for delivery. Then 23 days. Agent said would put a rush on dress. Nothing was done. ”

“ Avoid this company, parcel arrived late, much later than advised, i paid additional insurances on delivery made no difference. They do not honour any refund policy and now it is impossible to get a response. I've been offered £50 for an order that was a few hundred pounds and no way to return. Quality of the dresses is the lowest of the low so cheap and unusable. ”

“ DONT BUY ANYTHING FROM THIS COMPANY!!!! I submitted a return request 2 days after the delivery and the customer service department has been trying to get me to keep them even though my wedding was a month ago, stating the return label will cost money and will refund me $40. $40 for my $300 order? I think not. This company will try to take your money and not work with you for returns as stated on their website and policy ”

“ Bought a dress for £180 when the dress came late after paying £24 extra for delivery the dress was too tight contacted stacees for refund keep on blanking me filled the ticket in but no joy would not buy from this company again once they have got your money bye. Bye A BIG SSSSCCCCAAAAAMMMM. Still no refund ”

“ The delivery date was set for March 30-April 3. ”

“ After a month of waiting for delivery the dresses arrived. ”

“ Firstly they keep telling me they can only refund part my money due some irrelevant ball excuse they made about delivery and “saving me time and money” offered to pay me back £15 and keep the dress and flog it elsewhere. ”

“ scammers as in most cases, dresses didn't arrive in time even though I had paid £30 for express delivery, they then ignored my request for refund for days saying the n the same old it seems "out of time" Refund REFUSED ”

“ I ordered dresses for the bridesmaids in my wedding and paid £86 for garaunteed expedited delivery to ensure they arrived on time. ”