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Stacee's Reviews

1.2 Rating 521 Reviews
F
Happiness Grade
F

Returns - Difficult

8.05%
Industry Average
I would never ever buy again from Stacees. Return policy is the worst. They don’t accept returns even though it doesn’t fit you and after providing all proofs. Very bad customer experience.
posted 4 months ago - Harish
They claim to accept returns on non-customized dresses, but they keep a large percentage and make it extremely difficult to return with no label or instructions provided.
posted 4 months ago - Anonymous
The sizing isn’t correct. Returns are impossible. Two dresses ordered over $200.and both didn’t fit, they try to negotiate on returning and use the excuse, it’s costly for me to return so we can make you another dress if you send us $70. Dresses were over $200.
posted 4 months ago - Anonymous
AWFUL COMPANY. They have a return policy on their website, but scam you. They do not take any returns!
posted 5 months ago - Anonymous
They are a bunch of scammers who do not follow their returns policy at all - DO NOT PURCHASE FROM THIS COMPANY.
posted 5 months ago - Anonymous
What kind of company does that? It clearly says worry free returns on their site - and let me tell you it has been a complete hassle.
posted 5 months ago - Anonymous
They fail to add on their site that these "hassle free returns" actually mean you shipping the dress internationally to China.
posted 5 months ago - Anonymous
Nightmare of a company for customer service and returns.
posted 5 months ago - Anonymous
They advertise easy returns within 14 days .
posted 5 months ago - Sally Hunter
Do not order from this website as they do not accept returns and the quality of the dresses is terrible!!!! They say they will custom fit them but they still don’t fit. I have been trying to place my return for weeks with no luck . How can i report them ?????
posted 5 months ago - Tara