Stacee's Reviews

“ Poor service they ignore email they have taking £135 off me and will not refund even tho i cancelled my order the the second day. ”

“ Horrible customer service and I would never deal with this again. ”

“ What horrible customer service. They claim to accept returns on non-customized dresses, but they keep a large percentage and make it extremely difficult to return with no label or instructions provided. The dress was not the material promised and not what the picture looked like. I tried for weeks for return it and the most I received was $40 back for a $100 cheap dress that I’m now stuck with. Will never buy from them again. ”

“ Absolutely horrible customer service. ”

“ Nightmare of a company for customer service and returns. ”

“ Poor Customer service. Dress arrived later than promised and would not let me return it. Save yourself a lot of hassle and spend your money elsewhere. ”

“ Awful Awful Awful customer service! Do not buy from this brand. ”

“ DO NOT ORDER FROM HERE! Awful Customer service, and will not allow you to return items. ”

“ DO NOT ORDER from this company. Their return policy is a nightmare, still trying to return a dress for over 1 month. Offered less than 50% of the value. Customer service is ridiculous. ”

“ With customer service, we have emailed back and forth 18 times now, and they are still being difficult about returning the dress even though they delivered it late and they want to only give me 70% of the money back for the dress, not reimburse me for the express shipping, and want me to pay $30 to ship it back to them. ”