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Stacee's Reviews

1.2 Rating 563 Reviews
5 %
of reviewers recommend Stacee's
1.2
Based on 563 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
Greater than 71%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Stacee's 1 star review on 15th April 2025
Anonymous
Stacee's 1 star review on 15th April 2025
Anonymous
Stacee's 1 star review on 15th April 2025
Anonymous
Stacee's 1 star review on 15th April 2025
Anonymous
Stacee's 1 star review on 15th April 2025
Anonymous
Stacee's 1 star review on 15th April 2025
Anonymous
Stacee's 1 star review on 15th April 2025
Anonymous
3
Anonymous
Anonymous  // 01/01/2019
I ordered a dress from Stacees thinking I could return it if i needed to. I decided on a different color and wanted to return the original dress and order another one in a different color. The quality was acceptable, lined and stitching pretty good. I learned that it is difficult for them to return since they are in Asia. So understand, you will not be able to return your order. After several email exchanges, they agreed to make me a new dress for a small fee. I sent the fee and received the new dress timely. Its great. For this company, order a color sample before ordering. Second, send your measurements. They will custom tailor the dress for no added cost. Overall, I got a customized dress for a moderate price. If I had done this the first time I ordered, I would have been very happy with there work.
Helpful Report
Posted 5 months ago
Very pretty dress. Nicely done. Custom made to measurement needed an extra .25 inch because it just fits snugly. Promised Shipping/arrival time was off by two weeks. Packaging was not ideal, very wrinkled. We're happy with it overall.
Helpful Report
Posted 11 months ago
Good customer contact service, lovely quality dress for my daughters prom and at a great price. I did have to have some alterations made as it was a little too big but that was not a problem. Would certainly use this company again.
Stacee's 4 star review on 20th July 2022
Helpful Report
Posted 2 years ago
Stacee's is rated 1.2 based on 563 reviews