Stamps Direct Reviews

Name: Stamps Direct
Address: 22 Mason Road, Norwich, Norwich
Rating: 4.84

4.8 Rating 3,597 Reviews

96 %

of reviewers recommend Stamps Direct

Company Reviews

Metrics

Info

4.8

Based on 3,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stamps Direct:

Stamps Direct Ltd - The UK's Largest Independent Rubber Stamp Manufacturer
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 60 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

Visit Website

Phone:

01603 487246

Email:

sales@stampsdirect.co.uk

Location:

22 Mason Road,
Norwich
Norwich
NR6 6RF

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Stamps Direct 5 star review on 18th January 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for advice before I purchased and they replied so quickly and with links to what I needed. Then the items themselves were sent so quickly once ordered. Perfect all round.”

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Posted 1 year ago

“Great service. Easy and does exactly what it says. Can't fault it”

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Posted 1 year ago

“Good service. Fast Reliable”

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Posted 1 year ago

“Excellent fast service, very good product - I don't need to go anyware else.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Simply brilliant company”

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Posted 1 year ago

“Very prompt service”

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Posted 1 year ago

“Impressed.... Ordered at 10:15am and was delivered the very next morning. Stamps are great - nice to be able to tweak a stamp impression without having to pay an arm and leg for it. Well done!!”

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Posted 1 year ago

“Have used many times, and the service is always fantastic.”

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Posted 1 year ago

“Quick to deliver but I should of read the size of the stamp. Was very small.”

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Posted 1 year ago

Hi, Thank you for your review. If you'd like to consider a large stamp, please contact us to discuss upgrade options. Kindest regards Colin Cousins sales@stampsdirect.co.uk

Posted 1 year ago

“I have not received my parcel?”

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Posted 1 year ago

Dear Manny Thank you for your review. 2nd Class post can take 2-3 days, please contact us next week if your order doesn't arrive. Kindest regards Colin Cousins Manager

Posted 1 year ago

“I found the ordering very difficult on line. Not able to send the image onto the web site from my iPad. But your very helpful staff solved the problem. Thanks to them I got what I wanted in the end. A great help. I did receive a rather odd follow up e.mail stating that my account still had an outstanding order, but the staff sorted that out too. So lucky to have real people working not just machines! Long may that last!”

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Posted 1 year ago

“Excellent service, items delivered within 48 hours, will use again.”

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Posted 1 year ago

“Excellent customer service, as my design required a bigger stamp. I’ve been advised and got it sorted in no time. Fast delivery and very happy with my stamps. Would highly recommend.”

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Posted 1 year ago

“Amazing, looks amazing”

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Posted 1 year ago

“We are very pleased with both our stamp and seal. When I was ordering them, a member of the team helped me send my picture by talking me through each step. I was very grateful for their help and patience!”

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Posted 1 year ago

“Great service, very good product, arrived quickly. Would buy again.”

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Posted 1 year ago

“Would love to have been able to review our purchase, but was badly let down by DHL who failed to deliver it. Stamps Direct were as helpful as they could be, but if DHL say the item is on a van, but then just don't deliver it there is not a lot they can do. Eventually the item was returned for a full refund (just waiting for the refund to be processed now).”

Helpful Report

Posted 1 year ago

Dear Colin, Thank you so much for taking the time to write your review on Stamps Direct. We really appreciate you letting us know about your experience and your feedback is invaluable. We’re sorry to hear that DHL failed to deliver your purchase and we apologise that you were let down in this way. We understand when DHL says an item is on a van they should deliver it. Is there anything we can do to make that situation better in the future? We have passed on your feedback to the team, and we will make sure to review our delivery processes. Once again, thank you so much for taking the time to review us. Sincerely, Colin Cousins Stamps Direct

Posted 1 year ago

“Excellent service. Would have preferred to see what I downloaded instead of just the title of the pdf.”

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Posted 1 year ago

“Excellent customer service and very speedy processing and delivery.”

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Posted 1 year ago

Stamps Direct is rated 4.8 based on 3,597 reviews