Stamps Direct Reviews

Name: Stamps Direct
Address: 22 Mason Road, Norwich, Norwich
Rating: 4.84

4.8 Rating 3,620 Reviews

96 %

of reviewers recommend Stamps Direct

Company Reviews

Metrics

Info

4.8

Based on 3,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stamps Direct:

Stamps Direct Ltd - The UK's Largest Independent Rubber Stamp Manufacturer
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 60 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

Visit Website

Phone:

01603 487246

Email:

sales@stampsdirect.co.uk

Location:

22 Mason Road,
Norwich
Norwich
NR6 6RF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“* Your website is well designed and easy to use. You have a wide variety of products and supplies available for purchase. 5 * Your order venues are easy to use and understand. 5 * Your contact with customers that have orders pending could be better. Since my order on 04 Nov, I have received no updates on the shipping delay, nor predictions of when I might expect resolution. Since it is a pre-paid order I would expect better service, care and concern as a first-time customer. I have since registered to try and find out more information on the status of my order .... but it is not connected to pre-orders I guess. 3 * I can provide feedback on delivery services, packaging, etc after I have received my order.”

Helpful Report

Posted 3 years ago

Dear Stephen Thank you for your review. I'm sorry the confirmation email wasn't sent, I have now done this. Thank you again for your order and review. Regards Colin Cousins Manager

Posted 3 years ago

“Excellent service, stamp of approval from me”

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Posted 3 years ago

“Fast and just what I needed”

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Posted 3 years ago

“Quick and easy order form & constant contact as to how my stamp was getting on. Really happy with my stamp, will be ordering another in a bigger size soon.”

Stamps Direct 5 star review on 11th November 2021

Helpful Report

Posted 3 years ago

“The stamp was a lot smaller than I expected, not sure on returns policy?”

Helpful Report

Posted 3 years ago

Hi, Thanks for your review. I'm sorry the stamp is smaller than expected. If we split the text over two lines so it read just "BRUNCH CAFE" we could make better use of the space. Would you like to see this proof before deciding? However, if you'd like a refund please let me know and I'll email you a returns label. Kindest regards Colin Cousins Manager

Posted 3 years ago

“Quick and efficient service and very helpful with the designs”

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Posted 3 years ago

“Simply Brillant! So quick next day delivery and accurate to my requirement even everything was online! Impressive..”

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Posted 3 years ago

“Very pleased with the service we received very helpful on the phone and online ordering system worked well. Product arrived satisfactory and we will order again. This is our 4th purchase.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Excellent cost, site, delivery....really easy, absolutely great”

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Posted 3 years ago

“QUICK AND BRILLIANT SERVICE”

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Posted 3 years ago

“Very helpful and efficient service. Advice was given regarding the size and font of our log to ensure the best outcome. Would recommend without hesitation.”

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Posted 3 years ago

“Speedy, efficient service. Good quality product”

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Posted 3 years ago

“Customer Service great quick delivery. But this stamp is not giving me very good coverage on my rubber stamp. Sorry”

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Posted 3 years ago

Hi, Thanks for your review. I agree that the impression isn't what we'd expect to see. Have you watched our YouTube video? https://youtu.be/A8C4gPNp6r8 If you're still not able to achieve better results please drop an email to: colin@stampsdirect.co.uk and we can resolve. Kindest regards Colin Cousins Manager

Posted 3 years ago

“Came quickly and exactly as ordered. Maybe a bit expensive but excellent quality.”

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Posted 3 years ago

“Postage costs were dis-proportionate and extortionate.”

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Posted 3 years ago

Hi, Thank you for your order and review. Our website isn't able to calculate postage based upon parcel size. As your order was only for one small ink pad we sent this as a large letter. I can offer you a £1.50 refund or free postage on your next order. Please let me know which you prefer. Kindest regards Colin Cousins Manager

Posted 3 years ago

“Incredible service- highly recommended”

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Posted 3 years ago

“I purchased two stamps, different sizes. Very pleased with them both. Quick delivery and the quality of the stamp appears excellent, and easy to use.”

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Posted 3 years ago

“Prompt delivery of stamp, which does exactly what expected. Quality of lettering very good, so stamped details are very clear with no blurred edges. Perfect in every way”

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Posted 3 years ago

“A+. Website, ordering, delivery times, quality, all spot on. Will use again. Well done.”

Helpful Report

Posted 3 years ago

Stamps Direct is rated 4.8 based on 3,620 reviews