Stamps Direct Reviews

Name: Stamps Direct
Address: 22 Mason Road, Norwich, Norwich
Rating: 4.84

4.8 Rating 3,442 Reviews

96 %

of reviewers recommend Stamps Direct

Company Reviews

Metrics

Info

4.8

Based on 3,442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stamps Direct:

Stamps Direct Ltd - The UK's Largest Independent Rubber Stamp Manufacturer
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 60 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

Visit Website

Phone:

01603 487246

Email:

sales@stampsdirect.co.uk

Location:

22 Mason Road,
Norwich
Norwich
NR6 6RF

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Stamps Direct 5 star review on 9th October 2024

Julie-Anne Cole

Stamps Direct 5 star review on 3rd October 2024

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't normally write a review but I must say I was so impressed with this company when I ordered two stamps urgently. I had never dealt with them before but ordered at 11.30am on Thursday and they were with the delivery company at just after 2pm on the same day. However DHL let you down! I paid almost £10 for next day delivery but they informed me they would not be delivered next day (being Friday) but that I had to wait until Monday, that's such bad service. I called your company and explained and they contacted DHL and made arrangements for delivery on the Saturday. After receiving confirmation of this I then received another notification saying they would be delivered the following day now between 18.48hrs and 19.48hrs. We asked a member of staff to wait for the courier which he did until 21.00hrs that evening, alas no courier!! Stamps were delivered on the Saturday which is not next day delivery so almost £10 wasted in my opinion.”

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Posted 2 years ago

“Fantastic from easy use site and great price too. I prefer to use a local business, and they really have impressed me with service and quality product. Fast delivery which is allways a must. Highly recommended from me. Thanks Stamps direct Ltd.”

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Posted 2 years ago

“Very good service and fast delivery”

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Posted 2 years ago

“Very quick turnaround time. Placed order on 6th January, sent on 7th and received at work address on Monday 10th - very impressed. Quality of personalised stamp very good.”

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Posted 2 years ago

“First time using this company and very pleased with the ease of ordering, quick delivery and most importantly the final product.”

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Posted 2 years ago

“Best ever stamp maker find.”

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Posted 2 years ago

“Item still not received. Do not yet know who is going to deliver it and do not yet know whether it will arrive damaged. What I do know is that it was ordered 5 days ago but has still not arrived.”

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Posted 2 years ago

Thank you for your review. I'm sorry to hear your order is yet to arrive. The Royal Mail are currently experiencing some delays due to staff shortages. If your order doesn't arrive by 14th January please contact us. Kindest regards Colin Cousins Manager

Posted 2 years ago

“Really fast service and brilliant quality product. Very good communication. Will defo order again in the future”

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Posted 2 years ago

“Quick and easy service, good quality product with reasonable price.”

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Posted 2 years ago

“Excellent service, very swift and accurate. Great value for money. I have used this company several times and always find them to be consistently good”

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Posted 2 years ago

“Thank you Stamps Direct for supplying just the perfect stamp for my needs. Good choice and prompt service. Well done.”

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Posted 2 years ago

“Very pleased with the product, efficient service and delivery, many thanks”

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Posted 2 years ago

“Very good quality stamp and only took a few days to arrive. Thoroughly recommended!”

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Posted 2 years ago

“I have not received my order.”

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Posted 2 years ago

Dear Josh Thank you for your review. We despatched your order on the 4th (our first day back after the Christmas and New Year Holiday). The Royal Mail are currently experiencing some delays due to staff shortages, hopefully your order will arrive very soon. Kindest regards Colin Cousins Manager

Posted 2 years ago

“Not yet received my order”

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Posted 2 years ago

Dear Jackie Due to the Christmas and New Year holiday, the review request has been emailed before your order has been despatched. Your order has now been processed and despatched and should be with you soon. Regards Colin Cousins Manager

Posted 2 years ago

“Not yet received the product so unable to comment realistically”

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Posted 2 years ago

Dear Sylvia Due to the Christmas and New Year holiday, the review request has been emailed before your order has been despatched. Your order has now been processed and should be with you soon. Regards Colin Cousins Manager

Posted 2 years ago

“As it is the New year and we were warned of a delay we have nothing to say”

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Posted 2 years ago

“The service was excellent. Even when I made a mistake and I called to rectify their customer service was helpful and the rectification was prompt and I received it in the post the following day.”

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Posted 2 years ago

“Brilliant service, excellent product !”

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Posted 2 years ago

“It was very easy to order a specific personal stamp from Stamps Direct and I received the stamp, which was perfect very promptly.”

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Posted 2 years ago

Stamps Direct is rated 4.8 based on 3,442 reviews