Stamps Direct Reviews

Name: Stamps Direct
Address: 22 Mason Road, Norwich, Norwich
Rating: 4.84

4.8 Rating 3,440 Reviews

96 %

of reviewers recommend Stamps Direct

Company Reviews

Metrics

Info

4.8

Based on 3,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stamps Direct:

Stamps Direct Ltd - The UK's Largest Independent Rubber Stamp Manufacturer
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 60 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

Visit Website

Phone:

01603 487246

Email:

sales@stampsdirect.co.uk

Location:

22 Mason Road,
Norwich
Norwich
NR6 6RF

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Stamps Direct 5 star review on 9th October 2024

Julie-Anne Cole

Stamps Direct 5 star review on 3rd October 2024

105

Anonymous

Anonymous // 01/01/2019

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“We are very pleased with both our stamp and seal. When I was ordering them, a member of the team helped me send my picture by talking me through each step. I was very grateful for their help and patience!”

Helpful Report

Posted 1 year ago

“Great service, very good product, arrived quickly. Would buy again.”

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Posted 1 year ago

“Would love to have been able to review our purchase, but was badly let down by DHL who failed to deliver it. Stamps Direct were as helpful as they could be, but if DHL say the item is on a van, but then just don't deliver it there is not a lot they can do. Eventually the item was returned for a full refund (just waiting for the refund to be processed now).”

Helpful Report

Posted 1 year ago

Dear Colin, Thank you so much for taking the time to write your review on Stamps Direct. We really appreciate you letting us know about your experience and your feedback is invaluable. We’re sorry to hear that DHL failed to deliver your purchase and we apologise that you were let down in this way. We understand when DHL says an item is on a van they should deliver it. Is there anything we can do to make that situation better in the future? We have passed on your feedback to the team, and we will make sure to review our delivery processes. Once again, thank you so much for taking the time to review us. Sincerely, Colin Cousins Stamps Direct

Posted 1 year ago

“Excellent service. Would have preferred to see what I downloaded instead of just the title of the pdf.”

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Posted 1 year ago

“Excellent customer service and very speedy processing and delivery.”

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Posted 1 year ago

“Quick, easy-to-use service with very quick delivery - would definitely recommend”

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Posted 1 year ago

“Perfect,best quality stamp we've had for a long time.”

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Posted 1 year ago

“Great service, product, turn time and easy use of site”

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Posted 1 year ago

“Great service. Placed 2nd order with them the other day and received the item by 9am the next day.”

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Posted 1 year ago

“Great service! Provided us with the best prices on a large order, and Sam from the team was friendly and helpful throughout! Speedy dispatch, delivery and a great product overall. Excellent experience!”

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Posted 1 year ago

“Easy website, reasonable prices. Quick service and good quality.”

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Posted 1 year ago

“Great item fast delivery”

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Posted 1 year ago

“Can’t believe what a fantastic service these guys provide!… I didn’t place my order until mid afternoon, and the stamp was with me by about 10 o’clock the next morning… How did they do it? what an incredible customer experience! Definitely a 5***** business”

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Posted 1 year ago

Thank you so much Jeremy for this wonderful 5 star rating of Stamps Direct! We are elated that you have had such a great experience with us and are a returning customer. Can't believe what a fantastic service we provide! We look forward to continuing to serve you and assisting you with your stamp needs.

Posted 1 year ago

“arrived very quickly and works great”

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Posted 1 year ago

Thank you, Jemma, for giving us a 5 star rating! We appreciate your positive feedback on our services and product - it's great to know that your order arrived very quickly and worked great. We thank you for being a loyal and repeating customer and appreciate your support for our business.

Posted 1 year ago

“The customer service we received from Stamps Direct was unparralled. We couldn't recommend Stamps Direct more highly and look forward to using them as a supplier for our stamps in the future. Huge thanks to Richard and the team.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Heather! We are delighted that you were happy with our customer service and that you will continue to use Stamps Direct as a supplier. We really appreciate it and thank you for the kind words about Richard and our team.

Posted 1 year ago

“I was glad to see that the special characters I used on my stamp were added successfully and it was shipped very quickly. The only issue was that I placed the order without an account so I wasn't able to keep track of the order even after I made an account.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating! I'm so glad to hear that the special characters you used on your stamp came out the way you wanted, and also that it was shipped quickly. I apologise for the inconvenience of you not being able to track your order, however I've now added your order to your account. Thank you for your continued support.

Posted 1 year ago

“Easy to order Stamp Pad, Fast delivery.”

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Posted 1 year ago

“Your service was very effective and good.”

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Posted 1 year ago

“The stamps I ordered arrived within 2 days and in good use.”

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Posted 1 year ago

“Excellent service, competitive prices, prompt delivery.”

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Posted 1 year ago

Stamps Direct is rated 4.8 based on 3,440 reviews