Stamps Direct Reviews

Name: Stamps Direct
Address: 22 Mason Road, Norwich, Norwich
Rating: 4.84

4.8 Rating 3,585 Reviews

96 %

of reviewers recommend Stamps Direct

Company Reviews

Metrics

Info

4.8

Based on 3,585 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Stamps Direct:

Stamps Direct Ltd - The UK's Largest Independent Rubber Stamp Manufacturer
Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 60 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

Visit Website

Phone:

01603 487246

Email:

sales@stampsdirect.co.uk

Location:

22 Mason Road,
Norwich
Norwich
NR6 6RF

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Stamps Direct 5 star review on 14th January 2025

Stamps Direct 5 star review on 3rd October 2024

Max Zmitrovich

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience, no nonsense ordering process, super speedy service, quality products! I would not hesitate to recommend.”

Helpful Report

Posted 2 months ago

Hi Nisha, This is such a great review, thank you! Michelle help@stampsdirect.co.uk

Posted 2 months ago

“I have been a customer of Stamps Direct for a few years and my initial impression was that they are very responsive and helpful and fast. I recently had a problem with the delivery company they used and my order failed to show up. The customer service team took responsibility for the mishap and immediately solved the problem by expediting another set of stamps. This was the correct thing to do, I was initially very unhappy with the failed delivery but Stamps Direct quickly fixed the problem to the best of their ability, and now I am a happy customer once again!”

Helpful Report

Posted 2 months ago

Hi Sarah, Thank you so much for this review and also for your patience in this situation! It was great to finally get your stamps through to you. Michelle help@stampsdirect.co.uk

Posted 2 months ago

“EASY TO USE WEBSITE WITH MEASUREMENTS SO YOU KNOW EXACTLY WHAT YOU ARE ORDERING”

Helpful Report

Posted 2 months ago

Hi Pauline, We are pleased to hear that you found the website easy to use, thank you. Michelle help@stampsdirect.co.uk

Posted 2 months ago

“Excelent service. Have used them before. Ordered and received within a couple of days. Great communication when I contacted them, very helpful and efficient. Would highly recommend.”

Helpful Report

Posted 2 months ago

Hi there, We truly appreciate your review, thank you so much. Michelle help@stampsdirect.co.uk

Posted 2 months ago

“Excellent fast service and very easy to do online”

Helpful Report

Posted 2 months ago

Hi Joe, This is great to hear, thank you for your review. Michelle help@stampsdirect.co.uk

Posted 2 months ago

“Quick to order, easy to pay and delivered 48 hours later as requested. Could not be better.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for taking the time to leave us this review. Michelle help@stampsdirect.co.uk

Posted 2 months ago

“The particular stamp I was looking for was difficult to source but to Stamps Direct it was no problem and I ordered immediately via Royal Mail 48 hour service on Tuesday 22nd October. The use of Royal Mail is why I have had to mark down the review. The item arrived 29 miles from me at 06.00 on Thursday. I thought that as it was their mistake Royal Mail would arrange a special delivery during the day. Following their normal lack of customer service the item eventually arrived at 12.46 on Saturday. Which has caused problems in our organisation. Stamps Direct should ask for compensation.”

Helpful Report

Posted 2 months ago

Hi Andy, Thank you for your order. We are sorry to hear that you were not satisfied with the speed of delivery. The Royal Mail aim to deliver within 48 hours but this is not guaranteed in every instance. If you need anything in future we'd be happy to help again. Michelle help@stampsdirect.co.uk

Posted 2 months ago

“EXTRA CARE WAS TAKEN WITH THIS ORDER TO ENSURE ITEM WAS EXACTLY AS REQUIRED BIG THANK YOU”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you for your review! Michelle help@stampsdirect.co.uk

Posted 2 months ago

“The service was excellent and very quick too.”

Helpful Report

Posted 2 months ago

“very prompt”

Helpful Report

Posted 2 months ago

“Great product, and fast delivery. Keep up the great work guys.”

Helpful Report

Posted 2 months ago

“Just got 2 new sets of stickers for our VIP loyalty cards. As usual, they're absolutely EPIC!”

Helpful Report

Posted 2 months ago

“Perfect shopping experience.”

Helpful Report

Posted 2 months ago

“Great stamps! - Just what we were hoping to receive. I would recommend this company! :)”

Helpful Report

Posted 2 months ago

“Really fast service, i ordered these which were bespoke and got them the following day. wasnt expecting that speed”

Helpful Report

Posted 2 months ago

Hi Mary-Anne, Thank you so much for your review! Michelle help@stampsdirect.co.uk

Posted 2 months ago

“Fantastic as always! I have purchased from stamps direct 3 times now. The turnaround time is so fast and I’m always so impressed with the finished product. A great company, great prices and fast turnaround times! Thank you”

Helpful Report

Posted 2 months ago

Hi Paul, We truly appreciate your review, thank you for your repeat business. Michelle help@stampsdirect.co.uk

Posted 2 months ago

“Arrived on time. Great customer services. Made a slight typo when ordering stamp which was quickly corrected. Will deal with again.”

Helpful Report

Posted 2 months ago

Hi Nigel, We appreciate your order and review. Thank you. Michelle help@stampsdirect.co.uk

Posted 2 months ago

“I will never use anyone else! The whole process is so simple and there’s always someone on hand if you need help. Delivery is speedy and the stamps are great quality.”

Helpful Report

Posted 2 months ago

Hi Araba, Wow, thank you so much for your kind review! We're always happy to help. Michelle Help@stampsdirect.co.uk

Posted 2 months ago

“Good quality product at a reasonable price. Easy to customise stamp online with several choice options and good turnaround on delivery.”

Helpful Report

Posted 2 months ago

Hi Nick, Thank you so much for taking the time to leave us this review. We appreciate your feedback. Michelle help@stampsdirect.co.uk

Posted 2 months ago

“I was impressed with the speed that I received the order and the quality of the stsmp”

Helpful Report

Posted 2 months ago

Stamps Direct is rated 4.8 based on 3,585 reviews