Hi Vlad! Many thanks for reaching out to us. I'm very sorry that the magazine hasn't arrived. Would you please contact our customer care at office@stadartmag.com so we can sort this out for you?
— Sergey, Head of Customer Experience
“Hi Standart Staff,
I sending this feedback to you hoping that you consider it with an open heart, i really enjoy your Magazine & i know how you contribute to improve the specialty Coffee world…. & in the same time i expect your esteemed Magazine to consider the global diverse cultures, Issue #35 included pictures of semi-nude woman & pictures that would not suite the global taste, yet not suitable to be seen by children or even not suitable to be at my work desk, usually i put your magazine after finish it at my office to be seen by my colleagues, issue 35 was way beyond the code of conduct… anyway, this is my honest feedback & i hope you take it into consideration
Best Wishes
Costumer from Middle East”
“Great article as always. I love Standart. But the new layout is terrible. It looks bad and is difficult and confusing to read. I hope you are changing it soon again.”
Thank you very much for taking a moment to leave a review. I understand that the new layout is not your cup of coffee. We, of course, would like to make Standart comfortable to read for all of our subscribers, so I would love to take your comments to the team. If you have any further comments or find particular elements of the layout inconvenient, please don't hesitate to reach out to us directly at office@standartmag.com.
— Sergey, Head of Customer Experience
Dear Alejandra, many thanks for stopping by to leave a review! I am very sorry that one of your magazines hasn't arrived. Please may I ask you to reach out to us at office@standartmag.com so we could check it for you and send a replacement if necessary? Thank you very much!
— Sergey, Head of Customer Experience
Oh, no, Christian! I am very sorry that you haven't received your order.
Would you like to email us at office@standartmag.com so we could fix it for you?
— Sergey, Head of Customer Experience
Hey Loris! Many thanks for stopping by to leave a review! I'm sorry that something has gone so terribly wrong. One of us will reach out to you later today.
— Sergey, Head of Customer Experience
Hey Daniel! I am very sorry about that. Something must have gone terribly wrong with the delivery. Could you reach out to us at office@standartmag.com with a couple of pictures of the magazine as it arrived so we can arrange a replacement copy? Thank you and apologies for the inconvenience!
— Sergey, Head of Customer Experience
Hey Gulnara, many thanks for letting us know. I am very sorry that one of your Standarts hasn't arrived. May I ask you to reach out to us at office@standartmag.com, so we could resolve the issue for you?
— Sergey, Head of Customer Experience
“I think standard is just too bougie for me. I thought I was getting a magazine that would teach me about coffee. I want to know about how to brew, techniques for espresso and latte art etc. StandArt seems to mostly be stories about people I've never heard of. It's only tangentially related to coffee really. In four issues I only learned a few useful bits of information that I could have just gotten from a blog post. Really not happy about this because I wanted to like StandArt...”
“I’m finding lately the magazine way too “woke”. I don’t really understand why everything has to be sort of shoved down our throats about wokeness. I want to read about coffee coffee innovation and interesting people not what’s been being written about”
