Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,620 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service!”

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Posted 5 years ago

“We ordered the Boulder Fire pit. It looks great. Delivery was quick and setup a breeze.”

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Posted 5 years ago

“We ordered the Boulder Fire pit. It looks great. Delivery was quick and setup a breeze.”

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Posted 5 years ago

“We ordered the Boulder Fire pit. It looks great. Delivery was quick and setup a breeze.”

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Posted 5 years ago

“Web site is great. The order was processed and delivered quickly.”

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Posted 5 years ago

“An article purchased but not shipped is being investigated. I’m confident that your service people will resolve.”

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Posted 5 years ago

“Product is excellent”

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Posted 5 years ago

“Where’s my items?”

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Posted 5 years ago

Hi David, I see that you placed your order on 12/13/19, it shipped on 12/19/19, and is scheduled to arrive on 12/26/19. Did you receive the automated tracking emails that we sent? Please let us know so we can make sure you're getting all of our communications. Jonathan Starfire Direct

Posted 5 years ago

“Quick service,reasonable pricings.”

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Posted 5 years ago

“Customer service was great. Product received quickly and with no damage.”

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Posted 5 years ago

“Very good service.Order arrived in two days.Got it hooked up and it works great.”

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Posted 5 years ago

“I was able to place my order easily and quickly on my phone. Now let’s see how soon the order arrives.”

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Posted 5 years ago

“Starfire Direct was super helpful and a pleasure to do business with.”

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Posted 5 years ago

“Fast delivery. Thank you”

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Posted 5 years ago

“Easy to order and quick to receive...all good!”

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Posted 5 years ago

“Poor shipping process”

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Posted 5 years ago

“I had ordered a stop push button switch and was sent out a timer instead. Called explained the situation and it still hasn’t been resolved.”

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Posted 5 years ago

“Great. Really enjoying it.”

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Posted 5 years ago

“The customer service help was awesome and he was very helpful BUT....I submitted the order on a monday and I was promised that it would ship on tuesday for a friday delivery. I had an installer scheduled for install on saturday for my wifes birthday. Instead it did not ship until wednesday. Which means that it was not due to arrive until monday. Had to reschedule my installer and find a new birthday present for the wife. : (”

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Posted 5 years ago

“It's nice to talk to someone that understands what you want and in sure it sent when said”

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Posted 5 years ago

Starfire Direct is rated 4.4 based on 1,620 reviews