Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,620 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy web site to manage. Question, I have a client wanting the Birch logs; I think the 18” will work, but if not, can I exchange for the 24”, thank you Kathy Horton”

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Posted 4 years ago

“Love the pan burner and it came very fast!”

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Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

“Came quick as ordered”

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Posted 4 years ago

“Offered the product I needed at a competitive price. Shipping was quick and easy. Product was well packed and exactly what I ordered. Quality of product is what I hoped for. Thank you!”

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Posted 4 years ago

“Great products!”

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Posted 4 years ago

“Good product with fast shipping”

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Posted 4 years ago

“Very helpful staff. Created an online order for me within minutes and shipping was fast. Can’t wait to try our the glass fire beads in our new fire pit shortly.”

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Posted 4 years ago

“Great product!! Arrived with everything I needed.”

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Posted 4 years ago

“Prompt delivery, will let you know about product when used in propane fire pit. I am hopeful Check back later once product in use”

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Posted 4 years ago

“Very courteous surface and follow-up after the sale. Item arrived in good shape and as advertised.”

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Posted 4 years ago

“Excellent site and client phone service.”

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Posted 4 years ago

“Excellent customer service. I actually received a called from Starfire before fulfilling my order. It was an unusually small quantity and they wanted to be sure I didn’t underestimate my need. I took away one star because the picture of their black glass was pretty different from what I expected/received. It’s more of a smokey gray.”

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Posted 4 years ago

“Good”

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Posted 4 years ago

“Called me to verify that what I ordered was correct for my need. Who does that? Great job.”

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Posted 4 years ago

“Kind, considerate and thorough”

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Posted 4 years ago

“Wonderful customer service!!! Will recommend!!”

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Posted 4 years ago

“Very helpful and knowledgeable sales person”

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Posted 4 years ago

“Excelent service. Steven was a awesome salesperson. He gave me great help in finding the right product..thanks for a job well done..”

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Posted 4 years ago

“I received the most beautiful blue glass stone’s today! I love this color! Some for our fire pit and some for vases as decoration! Thank you for the ease of ordering on line.”

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Posted 4 years ago

Starfire Direct is rated 4.4 based on 1,620 reviews