Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,620 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had bought some glass from Walmart earlier and forgotten about it till I bought from Starfire. Starfire delivered material as ordered and promised.....but I had remembered the delivered prices from Walmart were a lot less....I ordered more material from Walmart...got some and some more on the way...”

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Posted 5 years ago

“Perfect! Just like the pictures, I couldn't be happier with the glass beads. FAST Delivery and well worth the $$$$. I tried the HomeD junk...Put good money towards a good product.”

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Posted 5 years ago

“It arrived in great shape in a timely manner!”

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Posted 5 years ago

“Extremely helpful. Glad I called in, I was able to get my order in with everything i needed.”

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Posted 5 years ago

“Great. Super. Friendly Service.”

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Posted 5 years ago

“Trisha Did amazing job in helping me out. David”

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Posted 5 years ago

“Mitchell was soooo helpful in customer service and I received my order in 3 days.”

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Posted 5 years ago

“Fast delivery, great info when I placed a call in for info on the right item. Can’t wait to install it”

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Posted 5 years ago

“Our OW Lee bar chairs for our outdoor kitchen look beautiful! Very happy with our purchase!”

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Posted 5 years ago

“Not sure yet,haven't use it yet.”

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Posted 5 years ago

“Outstanding customer service and knowledgeable of their products.”

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Posted 5 years ago

“They are exactly as the images on the website. Love the brilliant colors and how well they arrived. No poked holes. Not spills. I will be back.”

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Posted 5 years ago

“Good product and looks very nice. I wish it referenced how much area one bag covers, I was shirt and had to order another bag (and pay another shopping fee). Otherwise, it looks pretty in the fire bowl.”

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Posted 5 years ago

“The online process was easy, a verification of order was received and then there was a delay with no notification as to what was happening until the item shipped. Which was over a week later, an email with a timeline and updates would help”

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Posted 5 years ago

“Our sales representative was very helpful. Great customer service. Thank you.”

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Posted 5 years ago

“Responded quickly answered all of my questions! I will definitely order again”

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Posted 5 years ago

“I love their fire bowl glass products and have been using them for over 8 years.”

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Posted 5 years ago

“Fantastic service and product quality. Far better than dealing with the thieves here locally (Sag Harbor Fireplace) who mark up their hardware and charge ridiculous prices for installation. Installation manual was very good and intuitive. Pricing was high, but worth the premium not have to deal with the locals.”

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Posted 5 years ago

“Fire pit arrived in perfect condition, was easy to assemble, works great. Very happy with the purchase and service”

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Posted 5 years ago

“Beautiful quality ! Great service!”

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Posted 5 years ago

Starfire Direct is rated 4.4 based on 1,620 reviews