Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,620 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,620 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“GREAT CUSTOMER SERVICE AND QUICK DELIVERY. THANK YOU ....CUSTOMER FROM GILBERT,ARIZONA”

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Posted 3 years ago

“i like this site, but i am tired of waiting for my turqoise fire glass.......”

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Posted 3 years ago

“My purchase required some telephone assistance from a Starfire associate. She was stellar. Helped simplify my ordering process. From there, everything was shipped & delivered in short order & the products we purchased are perfect for our needs.”

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Posted 3 years ago

“Fast, efficient deliver and product is exactly like the photo! Thank you!”

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Posted 3 years ago

“Technical service support was friendly and professional but not truly technical other than basic product information which is already shown on website. But the products were great and have truly provided what I was looking for. Thanks!”

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Posted 3 years ago

“Stop the emails.”

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Posted 3 years ago

“Received partial delivery and waited 3 weeks for the rest. Only after I inquired about the remaining items - someone finally remembered to send me the other items in my cart.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Very nice . Good phone info.”

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Posted 3 years ago

“The customer service is knowledgeable was very helpful in assisting me with what I needed.”

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Posted 3 years ago

“Great service and products!”

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Posted 3 years ago

“Fire rocks are nice as expected. Better than the shattered glass at Home Depot or Lowe’s.”

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Posted 3 years ago

“Quick delivery. Product was exactly as expected.”

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Posted 3 years ago

“I ordered the large Tumbled Lava Stones for our fire pit and they arrived really fast and just as described. They look great too! Order more than you think you need...I'm ordering another box of them! 20 lbs doesn't cover very much!”

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Posted 3 years ago

“The agent who helped me was outstanding. She gave me the necessary information that help with my decision. I highly recommend StarfireDirect.”

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Posted 3 years ago

“Great communication through delivery. Arrived sooner than promised. The fire pit itself is high quality very well built snd nice looking. Install was easy. Very happy.”

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Posted 3 years ago

“Our firepit was easy to set up and came when they stated it would arrive. Very happy with purchase from Starfire.”

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Posted 3 years ago

“Accurate. Quick. Good communication.”

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Posted 3 years ago

“Received on time, and good quality of lava stones.”

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Posted 3 years ago

“Received excellent service. The person which whom I spoke with was friendly courteous and professional.”

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Posted 3 years ago

Starfire Direct is rated 4.4 based on 1,620 reviews