Startline Motor Finance Reviews

Name: Startline Motor Finance
Rating: 3.61

3.6 Rating 198 Reviews

66 %

of reviewers recommend Startline Motor Finance

Company Reviews

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Metrics

3.6

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01414066629

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Startline Motor Finance 5 star review on 11th November 2024

Anonymous

Startline Motor Finance 5 star review on 5th June 2024

Michelle Dunkley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, fast easy decision. I got pre approved at first and after spending years building my credit up and being offered 30% apr I found these through finance any car who was able to offer me a lot lower apr kept me in the loop at every stage and I didnt feel pressured at all. 5*”

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Posted 6 months ago

“Easy process to get my new car couldn’t get accepted anywhere but Startline made this easy! Would recommend startline motor finance.”

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Posted 6 months ago

“Tstartline made the transaction quickly with lots of information and great communication”

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Posted 6 months ago

“great service nice people”

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Posted 6 months ago

“Very bad customer service all reviewe you see Spot fake”

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Posted 6 months ago

“I’m really happy with the service provided to buy my car . The chap that helped me get into my car is an absolute star . He made me a very happy lady he was so helpful . So once again Thankyou 😊”

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Posted 7 months ago

“Everything was done swiftly and smoothly”

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Posted 7 months ago

“Made the process stress free and smooth sailing. Personalised call to make sure everything went well and I was advised properly and got to pick the car I wanted. All round good experience as some finance companies are scary.”

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Posted 7 months ago

“I was happy with how the finance agreement with through smoothly. I appreciate how each staff from Startline that called was respectful, helpful and professional.”

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Posted 7 months ago

“Didn’t take long for the money to be processed. I have the lowest credit score and still able to pass. Excellent service.”

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Posted 7 months ago

“Awful experience. possibly the worst conduct I've seen. Wouldn't recommend this place to my worst enemy.”

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Posted 8 months ago

“Avoid with your life. Ombudsman and solicitors galore. Save yourself. I wish I did.”

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Posted 8 months ago

“Very helpful team. They sorted out all documents very quickly. Very smooth transaction. Thank you!”

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Posted 8 months ago

“a serious company with quality staff approved me immediately! thank you startline Motor”

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Posted 8 months ago

“Excellent communication, very knowledgeable staff all queries dealt with promptly and efficiently, good working relationships with dealership made the process of purchasing a vehicle very quick and easy.”

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Posted 8 months ago

“I have had excellent service with this company, no pressure and everything explained clearly, a good deal over all would 100% recommended!”

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Posted 8 months ago

“Stay away yes keep your account upto date. Chasing for 8p when it was agreed that as a small amount would be taken in payment today from one of the staff. Constantly phoning, Constantly emails and they are aware of my mental health. Please avoid they are in you 1p owing”

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Posted 9 months ago

“STAY AWAY FROM THIS COMPANY They financed me a car with a stolen engine inside and when I raise the issues and complaint, they fob me off and try blame this on me like I have the capability to be swapping engines out 😂 They have refused to provide my data in the terms of a subject access request. Refused me call recordings because they know I have raised my issues with them on calls and they don’t want to accept this as fact. They then send people who are meant to be call collectors to collect the car to my customers houses to try and intimidate me. All the guys roll up in tracksuits and trying to intimidate me to hand the car back over. I of course didn’t do this because I want my money back for the stolen car they sold me and they are trying to fob me off I dealt with a little feeble man in complaints called Colin who does not have a backbone and can only just string a sentence together he is that nervous when he talks in the phone but this guy is a complete waste of space and sucks someone in his management team to feel like the car is his own it something. The company is a complete shambles and don’t adher to their regulation! They will sting you if they can as they do not accept any responsibility for them selling me a stolen car! They even knew the car was stolen and when I finally gave them the car back after my solicitor told me to, they then tried to sell the car on to someone else via auction knowing the car still has a stolen engine in? They only did something finally because I contacted the buyer and made him aware that the engine was stolen in the car and he kicked off! If I didn’t contact him they would have allowed another member of the public to get stung my a stolen car just so startline can make money It’s actually laughable that they think that’s acceptable”

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Posted 9 months ago

“Startline motor have always been helpful and polite. Always made sure i was well informed of everything involved. Customer service team is excellent, thank you.”

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Posted 9 months ago

“It was quick and I'm glad it went through.”

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Posted 9 months ago

Startline Motor Finance is rated 3.6 based on 198 reviews