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Startline Motor Finance Reviews

3.7 Rating 216 Reviews
69 %
of reviewers recommend Startline Motor Finance
3.7
Based on 216 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

01414066629

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Anonymous
Anonymous  // 01/01/2019
Avoid at ALL costs This company are just shocking when it comes to customer service. Used them to finance a vehicle I found from a dealer and that was the ONLY part that was not problematic. They lie to you and try to bully you. I have just settled my finance agreement with them and can now say that they are just disgusting people to deal with. Their staff think they can get way with lying to you about things such as the covid help with hardship payments that were clearly set out for them to follow. They think they can demand money before due dates. They think they can get away with contacting you repeatedly on the same matter even while being referred to the FCA. I lodged and WON two separate cases for complaint with the FCA about these bullys and would advise all others to avoid them!
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Posted 4 months ago
Friendly service, very impressed with everything
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Posted 4 months ago
Every thing wos so organised by the dealer and starling finance would highly recommend 5 star company thank you
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Posted 5 months ago
Helpful and quick. Smooth from start to finish.
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Posted 5 months ago
Very friendly service, all the staff are friendly and helpful in regards to any issues or questions.
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Posted 5 months ago
Very quick and easy services. All the staff is very friendly and helpful. Thank you
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Posted 5 months ago
The care and the after care they take we you
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Posted 5 months ago
So fast and efficient friendly service also informative need i say more well done šŸ‘
Startline Motor Finance 5 star review on 11th November 2024
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Posted 5 months ago
Very disappointed. My wife bought a car from Startline September last year. We fell into temporary financial hardship back in March due to my boss being unable to pay me. Everything was explained to Startline and we have all correspondence saved. Startline were not interested in working with us despite our regular and honest communication. We resolved our financial situation and made every attempt possible to clear the arrears but they were not interested. Startline then reported the car as "stolen" and my wife (who has mental health issues which they also know about) had to suffer the trauma of being boxed in by the police! Be warned, if you find yourself in financial hardship they have no interest in helping. A legal case is currently being built against them
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Posted 5 months ago
Fast and easy process. Would recommend this company
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Posted 5 months ago
Fast easy process to take out the finance. Friendly staff to chat to on the phone and choose your date to make monthly payments to suit you. Accepted me, even though I’m a homemaker and not currently working.
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Posted 5 months ago
Accepted my finance with me being on benifits which was amazing
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Posted 5 months ago
they have called me to check everything is okay with me and the finance which I appreciate
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Posted 5 months ago
No problems. Been with stattline before and will probably use them again in the future.
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Posted 5 months ago
Very helpful. Answered all my questions, clearly explained everything in detail
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Posted 5 months ago
Ferry helpful and tell me to phone enytime changed my payment day I’m a really satisfied customer keep up the good work šŸ‘
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Posted 6 months ago
Very supportive thank you
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Posted 6 months ago
Very happy with the process of financing my car. Quick and easy to arrange. Staff are very pleasant on the phone
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Posted 6 months ago
Really nice staff highly recommended
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Posted 6 months ago
Helped me get my dream car
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Posted 7 months ago
Startline Motor Finance is rated 3.7 based on 216 reviews