“I'd give them zero stars if I could. It's a scam site. Ordered some stuff and never received anything and they don't respond to emails. Just there to take your money.”
“Took a chance and ordered from this company because the price was too good to be true. Exactly! Almost a month later still waiting on my order and have not heard back from them in two weeks since my last email. Yes, I realize they are shipping from overseas but this is ridiculous. If you say the order is being "shipped" there should be a way to track it as well as a proposed date of arrival. Worst customer service I have ever dealt with. Once they have your money they ignore you.”
“PLEASE CHECK THE DELIVERY STATEMENT BEFORE PURCHASING... On average products shipping from China can take between 10-45 business days for delivery (depending on your location). In some cases, products shipping from China may take up to 180 days or more for delivery (No tracking information available for any product(s) shipping from China). If you have not received your order within 180 days from the date of your purchase, you may contact us so we can help resolve the issue. In addition, all sales are final for any product(s) shipping from china due to issues with additional fees and vendor reliability on shipping times. There are absolutely no refunds or returns for any product(s) shipping from china. By purchasing any product(s) on this website, you automatically agree to accept these terms & conditions and hold 100% accountability of any customs fees and/or extremely delayed or never received order(s)/product(s).”
“I have tried 3-4 times to contact them by email with no resounded regarding my order... There is no phone number to call. Order was iced 3 weeks ago and has been placed for being prepared for shipment for 2 weeks”
“Purchased Diamine ink from these people through Amazon.ca and found their prices delivered to Canada the best although selection of inks was not the best. Good customer service.
I have since located a new supplier of this ink in the U.K. who offers be a slightly better price and fantastic selection of Diamine inks, great customer service and faster shipping. I order directly from this supplier as he is not listed on Amazon.”
