Staysure Reviews

Name: Staysure
Rating: 4.47

4.5 Rating 1,584 Reviews

89 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.5

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Write Your review

Tell us how Staysure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Staysure 5 star review on 15th April 2025

Howard

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I completed my travel insurance online. Still not received the relevant documents.”

Helpful Report

Posted 3 days ago

“Easy to renew”

Helpful Report

Posted 3 days ago

“Due to my health issues being more than 2 years old I was advised by the Staysure Representative that my Herniated Disc and RSV previous medical issues could be removed from my Travel Insurance Policy which made the cost more favourable. Thank you May!”

Helpful Report

Posted 3 days ago

“I refuse to sign any credit agreement and if i had been told at the time that i had to i would not have taken insurance out with you. Also you took £55.99p out of my account on the 3rd of April when i was told there was a 14 day cooling off period when i could cancel this policy if i wished too . As i only required a one trip policy this year i feel i was conned into taking out a full annual policy which i did not require. I am therefore not at all happy with Staysure as a good company at all.”

Helpful Report

Posted 3 days ago

“Excellent service from start to finish, online application easy to navigate, straightforward questions and competitive price, as a person with medical conditions some companies make life rather difficult, we have used Staysure for a number of years , I don’t think we will need to change.”

Helpful Report

Posted 3 days ago

“Staysure very efficient have been with them for many years I won't change my insurance Mike Clifford”

Helpful Report

Posted 3 days ago

“Excellent prices and went with them last year”

Helpful Report

Posted 4 days ago

“Very easy to navigate and sort”

Helpful Report

Posted 4 days ago

“Easy login - Straightforward questions - 3 levels of cover .”

Helpful Report

Posted 4 days ago

“Very competitive price Easy to navigate,and explains in detail what you get”

Helpful Report

Posted 4 days ago

“dealt with my query/application promptly & very helpfully.”

Helpful Report

Posted 4 days ago

“The wait to talk to a representative was quite lengthy but overall worthwhile. The young lady who dealt with me was pleasant, professional, helpful and polite. The cover from Staysure makes you feel safe and I think it is worth it for my peace of mind abroad.”

Helpful Report

Posted 4 days ago

“First class service. Policy ammended quickly and, at no charge .Gentleman very polite. Thankyou”

Helpful Report

Posted 4 days ago

“Spoke to a Customer Services agent who made the required changes to reflect my current requirements. I was pleased with the amended annual premium.”

Helpful Report

Posted 4 days ago

“I have only given 3 stars as well into the new application the line went dead, but for at least 10 minutes I realised the line was dead. The young lady was apparently trying to ring me when I was holding on. Anyhow I rant the company again and so much music and recorded voices and eventually someone answered. I asked if I could speak with the lovely young lady who had been dealing with me and was told she would ring me back. She did ring me back and it all went through. It was the length of time waiting to get through to a person!”

Helpful Report

Posted 4 days ago

“Helpful and efficient service”

Helpful Report

Posted 4 days ago

“Annual renewal process was quick and easy. Spoke to a Customer Services agent who made the required changes to reflect our current circumstances. The annual premium was very competitive.”

Helpful Report

Posted 4 days ago

“Very easy use of the website to arrange my travel insurance, would recommend this company, very good rates as well.”

Helpful Report

Posted 4 days ago

“Simple and straight forward quotation service, with great prices at the end.”

Helpful Report

Posted 4 days ago

“Pretty easy to use and good price”

Helpful Report

Posted 5 days ago

Staysure is rated 4.5 based on 1,584 reviews