Staysure Reviews

Name: Staysure
Rating: 4.39

4.4 Rating 1,078 Reviews

87 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with arranging holiday insurance with Staysure. Everything was explained and I was not left confused or unsure about what was being offered.”

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Posted 7 months ago

“Very helpful and efficient telephone handler and a very competative price.”

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Posted 7 months ago

“Quick to get info needed”

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Posted 7 months ago

“Good choice, Great price, very easy to use website”

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Posted 7 months ago

“Avery helpful young man called Caleb sorted out my insurance in a friendly and professional manner. As I am 80 this was just what I needed. I did not feel the need to seek out other quotes as I felt Staysure was fair. Thank you, I will now be able to enjoy my holiday. ANN”

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Posted 7 months ago

“Most helpful member of staff who dealt with my request in a polite and professional manner .”

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Posted 7 months ago

“I found the website a bit difficult to navigate as it didn’t immediately answer my question. However, when I spoke to someone on the phone, the problem was explained and solved.”

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Posted 7 months ago

“Very helpful and knowledgeable.”

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Posted 7 months ago

“Handled efficiently and pleasantly. Price was competitive.”

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Posted 7 months ago

“Helpful staff, easy to access help and information, all queries sorted out quickly and professionally.”

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Posted 7 months ago

“Very efficient service and helpful”

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Posted 7 months ago

“Making amendments to my renewal policy was extremely easy . The assistant went through any options that I might like to add . Covering various options, very helpful”

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Posted 7 months ago

“Found them very helpful.”

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Posted 7 months ago

“It’s a large weight of my mind, knowing everything is covered when I am away,, knowing that Staysure will attend to all my needs, and not argue .”

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Posted 7 months ago

“Customer service were extremely helpful as I was having issues on line”

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Posted 7 months ago

“My wife and I are both having medical treatment at present and I was concerned about getting travel insurance. I liked the StaySure advertisement - that's a beautiful suit - so thought I would try them. I had no problem entering our medical issues and the resultant quotation was LESS than I had been paying at a general travel insurance provider.”

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Posted 7 months ago

“Travel insurance information very clear and concise and easy to book.”

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Posted 7 months ago

“I had issues with the website - not enough prompts to disclose medical treatments not specified in the dropdown menu, a glitch in the autofill that showed an incorrect age which could not be altered. Also one medical treatment successfully concluded a year ago was enough to double the prospective premium - and not declaring it would have invalidated any claim. On the other hand, it was relatively easy to speak to someone and there was no quibble about refunding the premium I had already purchased.”

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Posted 7 months ago

“No problem,very helpfull, good price.Great”

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Posted 7 months ago

“Staysure as usual was a very easy process on line to get Travel insurance sorted. I have used them on previous adventures and found them an excellent service.”

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Posted 7 months ago

Staysure is rated 4.4 based on 1,078 reviews