Staysure Reviews

Name: Staysure
Rating: 4.39

4.4 Rating 1,078 Reviews

87 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Write Your review

Tell us how Staysure made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had several health issues in the past, which have all been dealt with even though you have to declare them. This last 12 months I had an issue with bowel cancer. I declared this thinking that would prevent me obtaining travel insurance. Needless to say, I was able to obtain travel insurance at a reasonable price from Staysure. We will stay with Staysure in the future without comparing with other companies.”

Helpful Report

Posted 6 months ago

“Very happy with the service over the phone and quote. Lady friendly and helpful.”

Helpful Report

Posted 6 months ago

“Value for money, cheaper than a like for like quote by another travel insurer who use the same underwriter. Always good for Cruise quotes and medical screening.”

Helpful Report

Posted 6 months ago

“Price was quite high but the service was very good, staff very friendly”

Helpful Report

Posted 6 months ago

“Very good service with clear explanation of my policy”

Helpful Report

Posted 6 months ago

“The person I spoke to went through all the questions thoroughly with me and very helpful with myself and partners medical history and we are very pleased with the cost of our cover.”

Helpful Report

Posted 6 months ago

“Very clear conversation about the policy and it’s terms”

Helpful Report

Posted 6 months ago

“We had to take a single trip out for my dad as he didn’t want to add Europe on his yearly cover. But the excessive questions the woman was asking and the way she asked, it made my dad scared to clear his throat from time to time Incase they suggested he had pneumonia and acute bronchitis. The hassle of not adding it on to the yearly cost saved us 15.00 on the yearly amount, trust me when I say it was not worth it! I was so annoyed afterwards! The lady was patronising and I almost felt like they they were looking at ways NOT to stay sure!”

Helpful Report

Posted 6 months ago

“A really easy step by step way to get the right holiday insurance . Everything explained really well and then options and choices were left to us once we had all the information and knowledge . Would definitely insure again with Staysure . Thank you”

Helpful Report

Posted 6 months ago

“Easy to understand website Competitive pricing Scores well on comparison site(s)”

Helpful Report

Posted 6 months ago

“Been insured by stature before and they are great price for people with existing conditions.”

Helpful Report

Posted 6 months ago

“I am unable to find any fault with flights, accommodation, reception, hotel,food, etc. and I look forward to coming again. Ist class.”

Helpful Report

Posted 6 months ago

“A very helpful Agent to update my renewal. Competitive price and good service”

Helpful Report

Posted 6 months ago

“I Always use staysure as the are very good and very good on the price would recommend to anyone, and very easy to arrange on line as well.”

Helpful Report

Posted 6 months ago

“Spoke to rep on phone with no long wait/queue. Very helpful talking through what was needed and adjusting policy according to need. No hard sell!”

Helpful Report

Posted 6 months ago

“Clear T&C,s with a wide choice of options at fair prices.”

Helpful Report

Posted 6 months ago

“Very easy to arrange my travel insurance and no silly medical exclusions and easy to state pre existing medical information.”

Helpful Report

Posted 6 months ago

“Awful customer service. Don't bother going with these people at all. I'm so angry - I've spend hours and hours on the phone with them to get cover for what are very minor conditions that I have, and phoned up to declare things (again so minor they seem ridiculous) and get told they will not be able to cover any of my pre-exisiting conditions now. I hate the customer service I have had from this company. I advise you not to bother.”

Helpful Report

Posted 6 months ago

“Extremely Happy with the ease of application. Very reasonable price and choices”

Helpful Report

Posted 6 months ago

“I have found the staff always to be very helpful when discussing my needs for travel insurance and the policy provides me with peace of mind wherever I go. Thankfully though, I have never had to claim for anything!!”

Helpful Report

Posted 6 months ago

Staysure is rated 4.4 based on 1,078 reviews