Staysure Reviews

Name: Staysure
Rating: 4.39

4.4 Rating 1,079 Reviews

87 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Staysure a few times, the prices are always pretty good considering I have a few ailments. You have 3 options to choose from. Forms are easy to fill in. I've not had to claim so far but it's the peace of mind that it's there if I need it.”

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Posted 7 months ago

“Found Staysure to be one of the cheapest for annual insurance when my medical conditions are a factor in the price.”

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Posted 7 months ago

“Quick quote and reasonable price”

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Posted 7 months ago

“I found making a call to Staysure to update our policy and get best value very helpful. Customer service spent time explaining both covering our pre existing medical conditions and reminding us of some revised terms and conditions. The experience reminded us of the importance of checking the policy detail to ensure full coverage, rather than just renewing the exiting policy. I was reassured it was fit for purpose and offered a very competitive price having shopped around prior to purchase. Pleased with the outcome. Recommend Staysure and suggest checking the detail of existing policies to ensure they remain relevant to customer needs.”

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Posted 7 months ago

“Polite, friendly and professional service!”

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Posted 7 months ago

“Price very good.”

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Posted 7 months ago

“Very simple process booked on line. Price good”

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Posted 7 months ago

“Natasha was very patient and understanding. It was almost a pleasure to pay for the insurance!”

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Posted 7 months ago

“We have been with Staysure fo quite a few years, last December we had to cancel a trip to Australia due to my husband having a heart attack and then triple heart bypass. They dealt with our claim quickly and efficiently and we have now been able to take out multi trip insurance for a year. Staysure staff always so helpful, especially when medical conditions had changed so much. Would definitely recommend them to friends and family!”

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Posted 7 months ago

“The service and agent was absolutely amazing. She understood my needs and was able to review my price and offer a great product at a really competitive price. This was a renewal and will continue to renew with them”

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Posted 7 months ago

“Our ages add up to 180 and we have problems, but Staysure insures us at what we think is a reasonable cost. The person I spoke to about renewal was pleasant and helpful.”

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Posted 7 months ago

“I was talked through all my options and given helpful information to help make a choice”

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Posted 7 months ago

“The person I spoke to on the phone was helpful and the quote was reasonable.”

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Posted 7 months ago

“Customer service sorted my problem with no fuss and even got me a reduction in the renewal price”

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Posted 7 months ago

“Hi updated my policy details with ease all explained great, then had to go on live chat and change and update my new address on policy which was also sorted out within minutes, all in all great experience, keep up the good work staysure.”

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Posted 7 months ago

“Wanted to update my next policy to include a first time cruise vacation. All explained in a way I could understand and was very easy to do. Great service and at a very competitive price. Thanks Steve.”

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Posted 7 months ago

“India was a very pleasant person she sorted things out quickly. A follow up enquiry was also sorted quickly by Milly. Many thanks.”

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Posted 7 months ago

“Always efficient and helpful.Price was not too bad and feel it was in line with current prices.We had to claim on our policy last year ( although it involved a close relative we had brilliant result )”

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Posted 7 months ago

“I have used Staysure before. Looked at other companies and although their price had risen quite a lot since last time ended up being cheaper. I had to query what I was filling in on line as a little unsure, but phoned them and they were much nicer to deal with then other companies that I made enquiries from. Eventually my premium was less expensive than quoted. Thank you Staysure, even more loyal than before.”

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Posted 7 months ago

“Happy with pricing and process, needed to speak with Customer Service regarding cruise cover but all good. More than happy to renew”

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Posted 7 months ago

Staysure is rated 4.4 based on 1,079 reviews