Staysure Reviews

Name: Staysure
Rating: 4.39

4.4 Rating 1,078 Reviews

87 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always use Staysure. Needed to use them last year ,very helpful staff ,and paid out in 2 weeks. 1st class service.”

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Posted 7 months ago

“Clear help from agent”

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Posted 7 months ago

“Wanted to renew my policy and clicked on the button on the email reminder from Staysure. Thought it would be fast and easy but the screens that opened up were quite ambiguous. Why do you click on a screen to amend the policy when you simply want to renew. Wasn't clear how to proceed to renew so started down the amend route, and after loads of questions ended up with a quote a lot higher than that quoted on the 'invite to renew email'. Had to start all over again. Not needed to make a claim so can't comment on performance after purchase.”

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Posted 7 months ago

“It would have been cheaper to cancel the policy & take out a new one!! a A rip off.”

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Posted 7 months ago

“Yasmin was very helpful when I needed to amend my policy on renewal”

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Posted 7 months ago

“Robin was most helpful completed minor amendments super quick”

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Posted 7 months ago

“excellent throughout”

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Posted 7 months ago

“Quick, simple to use, & a really good price!”

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Posted 7 months ago

“Easy to renew and make amendments to the policy”

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Posted 7 months ago

“Very pleasant experience- Jay very knowledgeable young man - polite and helpful”

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Posted 7 months ago

“Easy to communicate my needs and was listens too. A little expensive!”

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Posted 7 months ago

“Seventh year of insuring with Staysure. I thoroughly recommend this company.”

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Posted 7 months ago

“Amazing Customer Service. I contacted Staysure by phone and unlike some insurance companies, they picked up straightaway. I spoke to a lovely, friendly lady, who was very informative and assured me Staysure could insure Molly's travel (17 years old), travelling with another family. The price was very reasonable and covered everything we needed.”

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Posted 7 months ago

“Easy to use online quote. Been using Staysure for over 8 years for all my Holiday insurance. Quick cover and all your documents are sent with your cover straight away. 10 out of 10 for a proficient service. Thank you.”

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Posted 7 months ago

“3rd year of using Staysure which I have found to be very competitive in their costings. Also very easy and efficient service to use.”

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Posted 7 months ago

“Excellent service will use again.”

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Posted 7 months ago

“Well presented site and easy to use good costs”

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Posted 7 months ago

“Fast and effective resolution”

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Posted 7 months ago

“Renewed travel policy for the 3rd year running. Easy to navigate website, suitable policies for our needs and very competitive prices.”

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Posted 7 months ago

“Third time of using Staysure, found the process seamless, user friendly and competitive.”

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Posted 7 months ago

Staysure is rated 4.4 based on 1,078 reviews