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Staysure Reviews

4.4 Rating 1,083 Reviews
86 %
of reviewers recommend Staysure
4.4
Based on 1,083 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

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Anonymous
Anonymous  // 01/01/2019
Very nice gentleman and helpful. Although policy was double price of last year I paid up because I couldn't face trying another company. He did explain medical cover had gone up though.
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Posted 8 months ago
I found it so easy to apply on line looking at other travel insurance staysure came in with several choices to suit my needs & being very competitive
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Posted 8 months ago
I have booked with you before after looking at many travel insurance companies... this on line booking was again in plain English , easy to follow and fully explained throughout the navigation . Well priced and policy very comprehensive.
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Posted 8 months ago
The gentlemen explained everything,and made me feel at ease.The policy he did was the best one for my needs.excellent service.
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Posted 8 months ago
Very friendly and helpful talk to me through all the process
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Posted 8 months ago
In good faith we put a claim for cancelled transport on booked helicopter from the Scilly isles due to storm Kathleen. We had to therefore incur costs for an extra night on the island. We were then told it only covers cancellation for international flights . We had purchased extra policy for disruption cover due to weather. We were shocked and extremely disappointed.
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Posted 8 months ago
I only needed to update my credit card, but was taken through a whole menu of questions which took about 20 minutes
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Posted 8 months ago
Very easy to get policy on line
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Posted 8 months ago
Easy to fill in details online and good price.
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Posted 8 months ago
Excellent service on the phone explaining everything very friendly
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Posted 8 months ago
Very straightforward application process - quick and easy to navigate - great service
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Posted 8 months ago
easy navigational system. Quick, easy and affordable.
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Posted 8 months ago
Very helpful and clear about what is included & what is excluded from policy. Easy and quick process. I have used the company before and consider it good value for the money paid.
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Posted 8 months ago
It was easy to purchase online and the quote, which covered multiple pre-existing medical conditions, was very competitive.
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Posted 8 months ago
Made so easy to purchase holiday insurance
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Posted 8 months ago
Very helpful if rather long winded!
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Posted 8 months ago
The lady I spoke to was obviously following a script but showed patience when I asked her to repeat herself if I didn't understand something she had said. The policy I bought was nearly £200 cheaper than a quote I received from another insurer. I have used Staysure before and always found them to be competitive and helpful.
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Posted 8 months ago
Fortunately I've never had to make a claim but the process to get a quote was very straightforward and I was able negotiate a reduced premium which only increased slightly the following year.
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Posted 8 months ago
Really friendly and talked through all the options making sure I had the right policy for us. 2nd time using this travel insurance company and I would definitely recommend to family and friends.
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Posted 8 months ago
Very friendly and helpful staff
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Posted 8 months ago
Staysure is rated 4.4 based on 1,083 reviews