Staysure Reviews

Name: Staysure
Rating: 4.39

4.4 Rating 1,078 Reviews

87 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In good faith we put a claim for cancelled transport on booked helicopter from the Scilly isles due to storm Kathleen. We had to therefore incur costs for an extra night on the island. We were then told it only covers cancellation for international flights . We had purchased extra policy for disruption cover due to weather. We were shocked and extremely disappointed.”

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Posted 6 months ago

“I only needed to update my credit card, but was taken through a whole menu of questions which took about 20 minutes”

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Posted 6 months ago

“Very easy to get policy on line”

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Posted 6 months ago

“Easy to fill in details online and good price.”

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Posted 6 months ago

“Excellent service on the phone explaining everything very friendly”

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Posted 6 months ago

“Very straightforward application process - quick and easy to navigate - great service”

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Posted 6 months ago

“easy navigational system. Quick, easy and affordable.”

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Posted 6 months ago

“Very helpful and clear about what is included & what is excluded from policy. Easy and quick process. I have used the company before and consider it good value for the money paid.”

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Posted 6 months ago

“It was easy to purchase online and the quote, which covered multiple pre-existing medical conditions, was very competitive.”

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Posted 6 months ago

“Made so easy to purchase holiday insurance”

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Posted 6 months ago

“Very helpful if rather long winded!”

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Posted 6 months ago

“The lady I spoke to was obviously following a script but showed patience when I asked her to repeat herself if I didn't understand something she had said. The policy I bought was nearly £200 cheaper than a quote I received from another insurer. I have used Staysure before and always found them to be competitive and helpful.”

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Posted 6 months ago

“Fortunately I've never had to make a claim but the process to get a quote was very straightforward and I was able negotiate a reduced premium which only increased slightly the following year.”

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Posted 6 months ago

“Really friendly and talked through all the options making sure I had the right policy for us. 2nd time using this travel insurance company and I would definitely recommend to family and friends.”

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Posted 6 months ago

“Very friendly and helpful staff”

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Posted 6 months ago

“Extremely professional website, easy to navigate and excellent value for money”

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Posted 6 months ago

“I have dealt with them for several years and always found them straightforward, helpful and reasonable with their quotes. I am lucky enough never having needed to make a claim. But I am confident that should that happen they would deal with it professionally and with good Grace.”

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Posted 6 months ago

“Helped us get Insurance cover involving a problem medical condition. Agent Nathan very considerate and patient and very understanding - well done.”

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Posted 6 months ago

“competative prices and the agent I spoke to over the phone was very helpful.”

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Posted 6 months ago

“Person who took our call was very efficient knew what he was doing . Spoke clearly and was very helpful.”

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Posted 6 months ago

Staysure is rated 4.4 based on 1,078 reviews