Staysure Reviews

Name: Staysure
Rating: 4.39

4.4 Rating 1,079 Reviews

87 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good online experience Easy to navigate Good price for a short trip of 5 days Completed and paid within 10 minutes”

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Posted 7 months ago

“Very helpful people”

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Posted 7 months ago

“very efficient and helpful staff member. good value policy for over 70 of age.”

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Posted 7 months ago

“Excellent customer service throughout- gave me exactly what I wanted”

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Posted 7 months ago

“So far very helpful found a policy that was affordable on a pension.”

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Posted 7 months ago

“Quick efficient and not a bad price Will be using again soon”

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Posted 7 months ago

“Website easy to navigate. Unable to alter 1 comment about medication- not new, simply over 6 months since Px - unless I cancelled and renewed. It is accurate so I left it. Looks after over 70’s very well.”

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Posted 7 months ago

“After initial problems with my renewal due to website malfunction left me uninsured my situation was resolved within 24 hours Thank you complaints department”

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Posted 7 months ago

“Great customer service.. Very helpful”

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Posted 7 months ago

“A no brainer for us over 80s. Website clear, only minor gripe was that to change my payment method online I had to complete the renewal process and pay slightly early, I could not see any other method for changing payment details in advance of renewal.”

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Posted 7 months ago

“Best price easy to set up”

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Posted 7 months ago

“Fairly easy to complete the questionnaire, the only difficulty was getting my husband health problems down (probably because I thought that they didn’t as health questions) But apart from that it was a quite easy, so would recommend them to anyone who need over 70’s travel insurance.”

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Posted 7 months ago

“Renewed my policy over phone as had some adjustments to make. Service was excellent - so glad having the option to speak to someone was available.”

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Posted 7 months ago

“This is my 3rd year using staysure, no claims & no problems”

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Posted 7 months ago

“A polite and experienced adviser who talked me clearly through the process without undue time.”

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Posted 7 months ago

“The Staysure Agent was excellent. Knowledgable, informative with a very friendly mannerism. She explained a number of options and before my deciding which to choose I hadn’t felt any (sales) pressure. A very pleasant experience. THANK YOU.”

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Posted 7 months ago

“I have been with Staysure now for approximately eight years for my annual travel insurance with medical conditions. Price wise they cannot be beaten. I renewed it today over the telephone in less than twenty minutes. Brilliant staff and courteous. I recommend people to give them a call, they can always say no. I haven't said no for eight years.”

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Posted 7 months ago

“Quick and easy to get a quote and purchase travel insurance”

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Posted 7 months ago

“Apart from the 17% increase the renewal of our annual holiday insurance was fast and simple”

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Posted 7 months ago

“Rang to give extra medical notification and was helped by a very pleasant man.Very efficient service.”

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Posted 7 months ago

Staysure is rated 4.4 based on 1,079 reviews