Staysure Reviews

Name: Staysure
Rating: 4.38

4.4 Rating 1,083 Reviews

86 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear T&C,s with a wide choice of options at fair prices.”

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Posted 8 months ago

“Very easy to arrange my travel insurance and no silly medical exclusions and easy to state pre existing medical information.”

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Posted 8 months ago

“Awful customer service. Don't bother going with these people at all. I'm so angry - I've spend hours and hours on the phone with them to get cover for what are very minor conditions that I have, and phoned up to declare things (again so minor they seem ridiculous) and get told they will not be able to cover any of my pre-exisiting conditions now. I hate the customer service I have had from this company. I advise you not to bother.”

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Posted 8 months ago

“Extremely Happy with the ease of application. Very reasonable price and choices”

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Posted 8 months ago

“I have found the staff always to be very helpful when discussing my needs for travel insurance and the policy provides me with peace of mind wherever I go. Thankfully though, I have never had to claim for anything!!”

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Posted 8 months ago

“I was dealt with efficiently and professionally in all departments when I renewed my policy.”

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Posted 8 months ago

“I filled in an online quote but then called and spoke to a nice young man who helped me put my mind at ease making sure the cover would suit our needs.”

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Posted 8 months ago

“This is my third year with Staysure. The staff are always patient and helpful and I feel confident in renewing my policy for another twelve months. On two occasions I have had to cancel a holiday due to bereavement and Staysure ensured the process of cancellation ran smoothly.”

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Posted 8 months ago

“Needed to update our policy and lady in customer service was very helpful Sorted out quickly”

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Posted 8 months ago

“The representative was friendly,patient and understanding.”

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Posted 8 months ago

“Easy online service”

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Posted 8 months ago

“Very polite and helpful agent for whom nothing was too much trouble. Have used Staysure in the past and shall do in the future as the level of service, together with sensible costings, suited me just fine. Thank you.”

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Posted 8 months ago

“USED THEM ON MANY OCCASSION AND FOUND THEM HONEST, TRUTHFUL AND EXPERTS AT THEIR TRADE.”

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Posted 8 months ago

“Price is very competitive. Website easy to use”

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Posted 8 months ago

“The lady I spoke with was very helpful, albeit the medical details i had to give was never ending but she was only doing her job. I renewed my holiday insurance for the next 12 months with her on the phone.”

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Posted 8 months ago

“Obtaining an online quotation was very straightforward. The question that I had regarding the medical declaration was answered promptly using the Chat option and the final premium was competitively priced.”

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Posted 8 months ago

“The process was clear and simple, I would definitely use this service again.”

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Posted 8 months ago

“No problems getting the insurance online. I thought it was a little expensive, £200 for two weeks in Canada but I didn't check other companies. No idea what they are like if you have to claim.”

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Posted 8 months ago

“Good value and the registration process was quick and easy”

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Posted 8 months ago

“The lady was very helpful and informative. I’ve used Staysure for many years now and always happy with the service provided”

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Posted 8 months ago

Staysure is rated 4.4 based on 1,083 reviews