Staysure Reviews

Name: Staysure
Rating: 4.38

4.4 Rating 1,083 Reviews

86 %

of reviewers recommend Staysure

Company Reviews

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Metrics

4.4

Based on 1,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Margaret the agent was really great - very helpful and listened to my complicated medical issues. The reason for the low star rating was for the cost 1000% increase from £72 to £705 as my medical situation has changed! I've been discharged and declared fit to travel. Very disappointing and can only hope that if I ever do have to make a claim there won't be any problem!”

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Posted 7 months ago

“I’m very happy with staysure. I used them last year too. The agent was very helpful and the process was straightforward. It’s always a bit of worry when you have pre existing medical conditions but I’m happy that we were able to get facts straight.”

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Posted 7 months ago

“All reasonably straight forward. The declaration of medical conditions can be a bit vague regarding the allowance of a little extra information, so it leaves you wondering if you have provided sufficient details. eg One of my conditions is Metatarsalgia, I can only select it. There are no follow up questions, therefore I could not elaborate on recent surgery. I will phone to double check.”

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Posted 7 months ago

“Wonderful customer service”

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Posted 7 months ago

“Smooth on boarding and courteous customer support”

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Posted 8 months ago

“So easy and helpful, staff really good. Lynne”

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Posted 8 months ago

“Phoned them today with a query regarding my insurance. It was dealt with in a friendly and competent manner very efficiently”

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Posted 8 months ago

“Have used Staysure before and as I am going on holiday again….visited their website and found very competitive costs with great benefits. Good they also have no upper age limit for cover. Would recommend.”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Easy to navigate site, wasn’t the cheapest, but I wanted good cover and you’re site offered little extra for a few bucks pence more.”

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Posted 8 months ago

“There was no problem amending my policy, helpful person on the phone, all done in a short time.”

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Posted 8 months ago

“Very helpful, patient young man”

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Posted 8 months ago

“Easy to do online no problem we use staysure for all our holiday when we go abroad”

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Posted 8 months ago

“I was told by friends of Staysure they are well travelled so it gave me confidence to try staysure , this is the second time l have bought from them . Marilyn Hughes”

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Posted 8 months ago

“Friendly, polite and effecient service from Pheobe.”

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Posted 8 months ago

“Good cover at a reasonable price. Easy to use application process.”

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Posted 8 months ago

“Very straight forward not complicated highly recommended”

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Posted 8 months ago

“WITH THE EASE THAT YOU COULD BUY YOUR PRODUCT AND THE FAIR WAY YOURINSURANCE CAN BE BOUGHT .MANY THANKS A RICHARDSON”

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Posted 8 months ago

“Great service and excellent price could not be more helpful. Pp”

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Posted 8 months ago

“I cancelled this in plenty of time and fibd out today you have ignored me and removed over 350 from my account”

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Posted 8 months ago

Staysure is rated 4.4 based on 1,083 reviews