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Staysure Reviews

4.5 Rating 1,595 Reviews
89 %
of reviewers recommend Staysure
4.5
Based on 1,595 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

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Very helpful
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Posted 2 weeks ago
Very easy to complete the application form and received a 20% discount on payment.
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Posted 2 weeks ago
Spoke to a lovely advisor ( Ann ) who sorted all my problems out ( auto renewal and medical ) excellent advisor
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Posted 2 weeks ago
It was easy to set up and offered a suitable long stay policy for me.
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Posted 2 weeks ago
Excellent no hassle what so ever even when I had to change the travel date went through perfect
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Posted 2 weeks ago
Very helpful customer care with renewal. Good price
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Posted 2 weeks ago
Good price an very good cover beating similar cover off other sites , found easy to use an fill forms too as I have issues too in my health .
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Posted 2 weeks ago
Got a quote for an annual policy and we both have medical issues and found the price very competitive but having used them before decided to go with a trusted company. Also able to pay monthly which helps when having to pay for holiday and other payments to do with holiday
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Posted 2 weeks ago
Good and helpful
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Posted 2 weeks ago
Great travel insurance and at a great price.
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Posted 2 weeks ago
Good advice given
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Posted 2 weeks ago
Not so much Happy. I took out a multi visit policy for my wife on the phone and asked the person if I needed to advise the company about each trip we make and was told yes. When i got the documents there is a line that states that you do not need to advise of the trip dates etc, which is right? I now need to phone the company again to get clarification as I do not want to risk paying a lot of money simply not to be covered properly
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Posted 2 weeks ago
Once I got through to the sales team all was good. The journey on the phone to reach him was terrible. My wife initially spoke to you guys but you seemed unable to bring conversations together. I bet you guys are working from home still, makes for a disjointed experience
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Posted 2 weeks ago
So easy to fill in the medical section of the form and at a reasonable price.
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Posted 2 weeks ago
Very easy to understand and quick to fill in application form.Acmprehensive policy at a reasonable price
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Posted 2 weeks ago
A very quick process, competitive and cheaper than competitors. Easy, clear and concise.
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Posted 2 weeks ago
They have an English call centre unlike many companies these days. My process to get holiday insurance was easy, quick and efficient, although I have medical issues.
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Posted 2 weeks ago
On Wednesday 2nd April 2025. I contacted one of your staff to sort out our existing Holiday Insurance that needed renewing and she was very helpful and spend a lot of time explaining about the above and I decided to stay with Staysure for another year.
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Posted 2 weeks ago
Totally different cost from online to phone call. Phone call £200 dearer.
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Posted 2 weeks ago
I have used Staysure for travel insurance in the past.Always very helpful and easy to use online. I used them again this year and had an issue with double booking which they immediately dealt with next day on the phone . Definitely recommend them.
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Posted 2 weeks ago
Staysure is rated 4.5 based on 1,595 reviews