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Staysure Reviews

4.4 Rating 1,078 Reviews
87 %
of reviewers recommend Staysure
4.4
Based on 1,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5

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Anonymous
Anonymous  // 01/01/2019
I’ve been advised that I needed to register or sign up for an account in order to get the insurance documents. However I’ve spoken to customer service and they will post them to me in a weeks time. Not everyone wants an account or register, still don’t understand why I can’t just be emailed my documents.
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Posted 6 months ago
Very polite agent gave me the right information that was required. Most of all came with the right cover and cost.
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Posted 6 months ago
Shilpe who took our call was professional, patient and knowledgeable.
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Posted 6 months ago
Today I went on line to obtain a quotation for an annual holiday insurance for an 80 year old, yes me! After completing the questionnaire three very competitive quotations were offered. While I was considering the options the screen timed out so I rang the Sales Team instead and spoke to Fey. She was very professional, helpful, patient and friendly. She fully answered all mine and my wife’s questions. I’ve now got an excellent and competitive annual holiday insurance.
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Posted 6 months ago
The rep was very understanding and polite and made my inquiry very easy to understand the policy.
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Posted 6 months ago
Site was easy to use and prices competitive.
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Posted 6 months ago
Easy to use and also very quick!!
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Posted 6 months ago
Brilliant Service most helpful
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Posted 6 months ago
Curtis was very professional and very helpful
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Posted 6 months ago
Cover arranged very efficiently
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Posted 6 months ago
We have been with staysure for over 15years never had a problem & that makes me happy
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Posted 6 months ago
Excellent service from a very knowledgeable person
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Posted 6 months ago
The team member was so helpful , explained every detail in full , made me feel at ease .
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Posted 6 months ago
Very well informed and knowledgeable easy to talk to all good so far
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Posted 6 months ago
Quick and easy to get the cover required
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Posted 6 months ago
It solves any issues I have, no fussing, very helpful , polite.
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Posted 6 months ago
The person who sold me my ins was lovely and very helpful and friendly , he took his time when I wasn’t sure of the question and would repeat it he was really friendly and a credit to your company
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Posted 6 months ago
I was given exceptional service by Will, he was very patient with me whilst going through my medical issues, explaining things very thoroughly to me.
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Posted 6 months ago
lady on the phone very helpful and polite.
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Posted 6 months ago
Such an easy process and no quibble about past medical history. Have booked by phone previously but found the website very easy to use this time.
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Posted 6 months ago
Staysure is rated 4.4 based on 1,078 reviews