Staysure Reviews

Name: Staysure
Rating: 4.39

4.4 Rating 1,079 Reviews

87 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.4

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The application form is simple & straightforward.”

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Posted 7 months ago

“Excellent service from Sarah, pointed out all the "do's & do not's" in easy to understand language....let's go travelling !”

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Posted 7 months ago

“Clear and simple online application process. Highly competitive pricing. Very happy with my comprehensive travel insurance.”

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Posted 7 months ago

“Very helpful and informative Polite and respectful”

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Posted 7 months ago

“Excellant service ,very easy to do ,very caring service”

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Posted 7 months ago

“Reasonably straightforward and a good price. The only problem I had was changing my password. Followed the instructions precisely but after several attempts unable to change password so unable to get into all the details and small print, frustrating.”

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Posted 7 months ago

“Easy to set up on-line. Happy with the ease of getting an insurance for a holiday in the UK.”

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Posted 7 months ago

“Very helpful polite and was extremely good his name was Andy as I wanted to give a good report I asked his name as a thank you would recommend”

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Posted 7 months ago

“It didn’t, very little choice. Happy is not a word I would use in the circumstances Why was a single holiday more expensive than annual cover???”

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Posted 7 months ago

“Easy online application. Easy to follow. Good competitive premiums.”

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Posted 7 months ago

“We're very helpful. Would use them again. We're soon sorted my insurance.”

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Posted 7 months ago

“I had to call Staysure for a quote due to existing medical conditions. They answered my call promptly and were very patient when dealing with detailing a complex history. I was able to use a discount code and felt the price offered was good value for a comprehensive policy.”

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Posted 7 months ago

“The man from customer services was most polite and friendly and dealt with my problem very efficiently .”

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Posted 7 months ago

“I had a few problems with internet but after a few phone calls and later emails the customer care team solved all my problems”

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Posted 7 months ago

“Very helpful staff member who talked me patiently through the options.”

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Posted 7 months ago

“Very helpful and patient”

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Posted 7 months ago

“Celia the lady we were talking to was spot-on. Helpful, efficient, very clear in dealing with our policy change requirements. Helpfully she identified a mistake in last year's renewal, a change of which we had not been advised and could have been problematic.”

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Posted 7 months ago

“It was easy to contact Staysure customer service also no waiting time in a queue My query was sorted out by Ruth quickly and very professionally”

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Posted 7 months ago

“Been with them for a good few years do a worldwide cover never claimed but very good price”

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Posted 7 months ago

“Excellent on line experience😃Have had phone contact and the office people are friendly and in my case very patient. Thanks you😎”

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Posted 7 months ago

Staysure is rated 4.4 based on 1,079 reviews