Staysure Reviews

Name: Staysure
Rating: 4.47

4.5 Rating 1,584 Reviews

89 %

of reviewers recommend Staysure

Company Reviews

Questions

Metrics

4.5

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Staysure 5 star review on 15th April 2025

Howard

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good level of customer service and agent very polite and patient, but waiting time to get through on phone much too long.”

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Posted 20 hours ago

“Easy and quick service - thank you”

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Posted 21 hours ago

“I was able to discuss the policy with someone from the U K and got a better deal too.”

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Posted 1 day ago

“I bought multi travel insurance yesterday. I did not find it that easy to do online. My bank agreed the transaction but when I went back to complete the screen had gone back to the beginning, so I was not sure whether I had paid or not. I phoned one of your team, who verified that the transaction had not gone through, so had to go through everything again with her. She was extremely helpful and friendly and finally I have my insurance. Thanks to her.”

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Posted 2 days ago

“Agent was very clear and thorough in talking through the options available to me. I felt I was dealt with competently and professionally.”

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Posted 2 days ago

“Long wait to be answered but when I was Justin was very clear and efficient, kept me informed of what he was doing and was very helpful”

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Posted 2 days ago

“Excellent prices and went with them last year”

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Posted 3 days ago

“Very competitive price Easy to navigate,and explains in detail what you get”

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Posted 4 days ago

“Spoke to a Customer Services agent who made the required changes to reflect my current requirements. I was pleased with the amended annual premium.”

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Posted 4 days ago

“Pretty easy to use and good price”

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Posted 5 days ago

“Easy to use the website to obtain a quote for a single trip insurance. The questions were clear and simple and the whole process was very quick”

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Posted 5 days ago

“For the first time I had a medical condition that needed to be added to my policy. Thank you to the team who were prepared to run through all the various options.”

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Posted 5 days ago

“Website easy to follow and my insurance purchased without difficulty.”

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Posted 6 days ago

“not sure yet, was a simple enough process to book and got the email confirmation straight away :) xx”

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Posted 6 days ago

“They made buying holiday insurance fairly easy. If I have a gripe, then I asked for my documents to be sent by post. This never happened so I had to download them and print them off.”

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Posted 1 week ago

“The call handler Kass was friendly, patient and explained everything very well.”

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Posted 1 week ago

“I must have been areal pain in the neck.Being ..90 I was a bit slow in the uptake.,but the young Irish spoken lady wa so kind, patient and understanding Thank you👵👍”

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Posted 1 week ago

“All documentation could be completed on-line a problem downloading . A bit of a problem downloading the polcydocuments as only the main person identified can do so. 4-star not 5-star because I have no experience of making a claim”

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Posted 1 week ago

“Prompt and efficient but a 20% increase was a disappointment”

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Posted 1 week ago

“Sales person was sensible and listened to my requirements She referred to supervisors in order to reach an acceptable quote”

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Posted 1 week ago

Staysure is rated 4.5 based on 1,584 reviews