STCW.Online Reviews

Name: STCW.Online
Address: Brielselaan 85, Rotterdam, South Holland
Rating: 4.79

4.8 Rating 4,120 Reviews

97 %

of reviewers recommend STCW.Online

Company Reviews

Metrics

4.8

Based on 4,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Course doesn’t flow very well, could do with power point screen and videos updating.”

Helpful Report

Posted 2 years ago

Thank you for your review, we greatly appreciate it! Regarding your remark about the flow we would like to say a stable internet is vital, when in doubt we advise to download the course through our App. Not quit sure what you mean by Powerpoint slides as we do not use this software. Could you perhaps be so kind as to send us some more detailed information of what should be updated? This will allow us to share it with the approving authorities and enable to amendments. Many thanks in advance! The STCW.online team

Posted 2 years ago

“Seems a very basic training, acceptable”

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Posted 2 years ago

“hi, thanks for the online course! i liked that there were many video-parts in it to keep my mind awake ;) the first one though was pretty brutal, wouldn't put that online without a content warning and maybe not at all in a online course, because then it is part of the course and people could be worried to miss something important in case they decide not to watch it. besides i was wondering if there have been audio-sequences with pictures. if yes, my browser (chrome) wasn't able to play the sound.”

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Posted 2 years ago

“The course is good ,understandable and well Presented.”

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Posted 2 years ago

“I couldn’t complete one of the courses due an internet issue and I got a diploma without answering all the assessment questions.”

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Posted 2 years ago

Good day, thank you for your comment. Our IT staff checked your records and the LMS system shows a full completion for both courses, including test questions. We presume that the internet problem you mentioned has caused an error. We thank you for using STCW.online and wish you safe sailing! Kind regards, the STCW.online team.

Posted 2 years ago

“The lay out was easy and good to read but why is the crisis management £79 and the crowd management £55? Ridiculous price for the crisis management seeing as it’s online; especially considering a chunk of it was the same as the crowd management. Lots of it needs to be proof read.”

Helpful Report

Posted 2 years ago

Good morning Caira, Thank you for your review, we greatly appreciate it! Sorry to hear that you expected more of our Crowd Management and Crisis Management and Human Behavior courses. We developed these courses in close cooperation with shipping companies and Class organizations. Our course content follows the framework of the IMO model courses and meets the requirements of the approving Shipping Inspectorates, which is our priority. We will however, definitely take your feedback into consideration. Thank you for using STCW.online. Kind regards, The STCW.online team

Posted 2 years ago

“I give this course 2 stars. The questions were not about the course. Asking about which code is responsible for making us learn fire fighting has nothing to do with Crisis Management and Human Behaviour, it is irrelevant and was not in the presentation. I don't know why this course exists because I covered most of the information in my Crowd Management course. It is redundant to me. I only did it because it was a requirement.”

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Posted 2 years ago

“Required awareness level course. Short, simple. No support for Firefox browser and could not open this on my laptop. I had to use my wife’s desktop computer with Chrome instead.”

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Posted 2 years ago

“I was disappointed with the Crisis Management and Human Behavior training as it was VERY much like the Crowd Management course I did and I thought it was way over priced. Would definitely recommend others not to do that one for this reason.”

Helpful Report

Posted 2 years ago

Thank you for your review, we greatly appreciate it! Sorry to hear that you expected more of our Crisis management and Human behavior course. We developed this course in close cooperation with shipping companies and Class organizations. Our course content follows the framework of the IMO model courses and meets the requirements of the approving Shipping Inspectorates which is our priority. We will however, definitely take your feedback into consideration. Thank you for using STCW.online. The STCW.online team

Posted 2 years ago

“Everything was great, the team reacted very fast, the course was easy to comprehend and complete.”

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Posted 2 years ago

“I expected a bit more knowledge out of this course.”

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Posted 2 years ago

Thank you for your review, we greatly appreciate it! Sorry to hear that you expected more of our Cyber Security course. We developed this course in close cooperation with shipping companies and Class organizations. Our mutual goal was to raise awareness amongst seafarers regarding the dangers of using modern technology. And we like to target all crewmembers, no matter what their education, rank or nationality is. Thank you for using STCW.online. The STCW.online team

Posted 2 years ago

“Good day! For the present moment this course is very expensive. the great minus of all online courses is - can't discuss any questions highlighted.”

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Posted 2 years ago

Thank you for your review and are sorry that you feel that way. We try to keep our pricing very competitive. Thank you for using STCW.online.

Posted 2 years ago

“The program and test are too basic and lack in depth description of the security issues faced by ships and ports”

Helpful Report

Posted 2 years ago

Thank you for your review. The Security Awareness training, which is mandatory for each seafarer no matter what their rank or background is, covers the basics laid down in the IMO model course. Depending on the tasks on board, the courses Designated Security Duties and Ship Security Officer requires a more profound and in-depth knowledge.

Posted 2 years ago

“Great & fast assistance if you Need help. The portal where to perform the training obsolete. I did the course however at the end did show up I didnt make It. A simple online process became quite long. Again big thank to customer care assistance.”

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Posted 2 years ago

Thank you for your review, appreciated and good to hear our support department did a good job! Kind regards, the STCW.online team

Posted 2 years ago

“Courses are repeated like same explanation is given for both crisis management and crowd management”

Helpful Report

Posted 2 years ago

Thank you for your review, appreciated! Content of the Crowd Management course is repeated in the Crisis Management course, so far this is correct. However, several topics are added to the Crisis Management course. To name a few, Organization and Handling of Emergencies, Optimizing Resources, Managing response during Emergencies etc. All in line with the IMO Model course 1.29. Hope this clarifies and thank you for using STCW.online.

Posted 2 years ago

“good language easy to understand”

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Posted 2 years ago

“Easy was to get a certificate, but the content is mediocre.”

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Posted 2 years ago

Good day! Thank you for your review. Our course content follows the framework of the IMO model courses and meets the requirements of the approving Shipping Inspectorates.

Posted 2 years ago

“A very good service.”

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Posted 3 years ago

“the existence of a course like this gives me new knowledge”

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Posted 3 years ago

“Clear and informative course”

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Posted 3 years ago

STCW.Online is rated 4.8 based on 4,120 reviews