STCW.Online Reviews

Name: STCW.Online
Address: Brielselaan 85, Rotterdam, South Holland
Rating: 4.79

4.8 Rating 3,768 Reviews

97 %

of reviewers recommend STCW.Online

Company Reviews

Metrics

4.8

Based on 3,768 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Satisfied with the online course...”

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Posted 2 years ago

“Easy to communicate and user friendly. 5 Stars rating”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Very clear and good quality course”

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Posted 2 years ago

“Nice course. Gives you a good training about what to expect when dealing with passengers during an emergency. For sure much cheaper than standard courses you need to attend in person. However, I believe that the crowd and crisis courses are very similar to each other, some parts have actually exactly the same videos and slides. As many cruise companies require both I don’t see why not to put the two courses together and reduce the price. In the description it says about 4h to complete the training but honestly 1h to complete each course is more than enough.”

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Posted 2 years ago

Hello Alice, Thank you for your comment, we really appreciate it! You are correct that there is overlap between the Crowd and Crisis Management courses. The IMO model courses which we use as guideline for our courses share the same topics for some parts. Our Crowd Management course is already a combination as it includes additional safety training (STCW Regulation V/2 (6), A-V/2 (2)). Crisis Management depends much of the duties on board that one has been assigned to in case of an emergency. And last but not least, the time frames on our website are based on average. One will learn fast, another needs more time, some people have limited knowledge of the English language and so on. Hope this clarifies and thank for for using STCW.online!

Posted 2 years ago

“It helped to understand the course of safety on the cruises”

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Posted 2 years ago

“Good and easy to do the course.”

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Posted 2 years ago

“everything is clear and interesting”

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Posted 2 years ago

“The whole process was really easy, from booking the course to accessing the presentations and tests. I would only point out that some of the questions on the assessments were not talked about during the presentations.”

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Posted 2 years ago

“Paid up front and had a certificate within 3 hours. Course material was easy to follow although a couple of the questions for the assessment were a bit misleading and/or contrary to the answers given in the course material. I would have given a much lower score if I'd failed the course due to that!!”

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Posted 2 years ago

“Very useful and educational training, you have my positive recommendations.”

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Posted 2 years ago

“Very useful and educational training, thank you and you have my positive recommendations”

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Posted 2 years ago

“Very easy and simplified.”

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Posted 2 years ago

“Easy to understand the questions with good short videos in between! 5 stars from me!”

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Posted 2 years ago

“Thanks all perfect.”

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Posted 2 years ago

“Beautiful online course easy to understand and the video makes it even better.”

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Posted 2 years ago

“Definitely 5 out 5 but i'll give 4.5. REASON: I completed my HACCP course but in your systems it shows I never completed the course. It is still on 0%. Great service though. Thank you.”

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Posted 2 years ago

“Easy payment and course material get to the point.”

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Posted 2 years ago

“Very good training!”

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Posted 2 years ago

“I was not satisfied with the course. The course was very short, some basic messages came across, but it was lacking indepth knowledge. I was really surprised when I was already done with the course within 1 hour. I would have expected much more, especially when considering the price of 90 Euro. It is definitely not worth it. The other point of complaint concerns the multiple choise test. Several questions had NOTHING to do with the slides which I viewed beforehand. This is absolute nonsense, because that is no learning effect, just frustrating.”

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Posted 2 years ago

Good day Anonymous, Thank you for sharing your personal opinion. We are sorry that you had a bad experience and the course did not live up to your expectations.

Posted 2 years ago

STCW.Online is rated 4.8 based on 3,768 reviews