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STCW.Online Reviews

4.8 Rating 4,120 Reviews
97 %
of reviewers recommend STCW.Online
4.8
Based on 4,120 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read STCW.Online Reviews
Anonymous
Anonymous  // 01/01/2019
The training described in the program does not meet my expectations at all. Very expensive training.
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Posted 1 month ago
The imagery and narratives used for security threats have very racist connotations and are inappropriate and offensive
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Posted 1 month ago
I paid 60 U.S dollars to watch movie clips from Captain Phillips starring Tom Hanks. This feels like a cynical cash grab and nothing more...
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Posted 5 months ago
Hello Kyle, Sorry you feel that way. Fortunately, the content of the Shipping Authorities-approved Security Awareness course goes well beyond a few video clips. It aligns with the IMO Model Course and has successfully passed the Shipping Authorities' audit. Safe sailing and kind regards, John & the STCW online team
Posted 5 months ago
In my opinion, the course is very poor in their content. The videos displayed have a bad quality of sound and image. Some of the questions that i had to respond where not specifically related with the information provided during the course. There is no opportunity to check what is the correct answer, only it's showed if the answer was correct or not
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Posted 6 months ago
Hello Alan, we are sorry you feel that way. But we would like to thank you for purchasing 3 of our courses which were all approved by national shipping inspections. We hope to see you back and wish you safe sailing! Best regards, John & STCW.online team
Posted 6 months ago
security awarenes and duties courses are exactely the same, nothing new learned. sad that 2 good movies been used for a paid online course. waste of money
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Posted 9 months ago
Good day Anonymous, Sorry you feel disappointed. Both courses are different but do have some overlap according their corresponding IMO modelcourses and have been approved by several national Shipping Inspectorates. Therefor I'm afraid to say your statement is simply not true. We wish you safe sailing and kind regards, John & the STCW support team
Posted 9 months ago
Overpriced PowerPoint
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Posted 9 months ago
Hello Luke, Not quit sure what you mean by 'Powerpoint' as this software is not in use by our company. With reference to our pricing you may find our courses are very competitive. Safe sailing! Kind regards, John & STCW.online team
Posted 9 months ago
Not approved by MPA OR MCA ONLY LIBERIA NOT WORTH AT ALL
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Posted 1 year ago
Good day Rajesh, Sorry you feel that way but we find your review somewhat unfair as it clearly states on our website the Personal Safety and Social Responsibilities (PSSR) has been approved by Liberia and accepted by Panama (amongst many other countries). Wishing you safe sailing and kind regards, John & STCW support team
Posted 1 year ago
I was expecting more about this course. It only covers the role of Safety Officer Onboard in very general terms. It does not go in deepth about the specific hazards and risks that can be found on vessels. I´m feeling disappointed because I did not learn anything new. This course does not worth what I have paid for it.
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Posted 1 year ago
Dear Nelson, thank you for your review and sorry to hear you are disappointed. Our Safety Officer Course has been developed in close cooperation with various passenger ship companies. We understand the background and former education is different for each participant. It is for that reason we try to keep our courses accessible to a wide audience and in line with IMO model courses and approval of various Shipping Inspectorates. I hope you understand, and we hope to see you back. Safe sailing! Kind regards, John & the STCW team
Posted 1 year ago
Extremely expensive.
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Posted 1 year ago
Hello Fabricio, we are sorry you feel that way. The pricing of our courses is most competitive. But we are aware perception regarding expensive and cheap can depend on personal circumstances and living standards. Hope to see you back and safe sailing. Kind regards, the STCW.online team
Posted 1 year ago
The course was very short and with not so much information. I think that kind of course should be cheaper.
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Posted 1 year ago
Hello Pena, The Crisis Management and Human Behavior course you took matches all the criteria set out in the IMO modelcourse and is approved by the Shipping Authorities (LISCR). We try to tailor our courses for all seafarers, no matter what their educational background or nationality is. So some will find the course easy where others will need more time to comprehend. Wishing you safe sailing, Regards, John, STCW.online
Posted 1 year ago
This is just to take the money of people.
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Posted 1 year ago
Dear Jorge, sorry you think of us as a scam which is, to be honest, not fair. We have been in the maritime business for years and offer approved courses such as the Security Awareness course you took. Security Awareness training is mandatory for all seafarers and is offered through various maritime training institutes. Regards, John, STCW online team
Posted 1 year ago
Two days ago I did the STCW and they told me they will Send me a link to download my Certified in PDF and untill now they Send me Nothing and Royal CARIBBEAN is asking me Why I m taking too long to upload mi Certified, I NEED IT, other wise I Can not will get on board, I Sent an email to the adress you have for support and some guy told me I have to pay 28 Euros for my Certified, if you are not gonna give me my Certified then give me back my money. alextuguia@gmail.com +529841150998
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Posted 1 year ago
Dear Romero Lopez, we are sorry you had a bad experience. We have checked and your Security Awareness certificate was mailed to you within 24 hours after completing the course. Perhaps something blocked this email or it might have ended up in your spambox. We have mailed your certificate again today. Please check your mail and spambox. Each participant is free to print their PDF certificate at any time. However, if someone requests a hard copy we have to charge 25 Euro's for handling, postage and Track & Trace. We hope to see you back and wish you safe sailing, Best regards, The STCW.online team
Posted 1 year ago
The course is good if you want just a fancy certificate to look at. I'm rating it with one star because it is not recognized by the Portuguese Maritime Authorities as stcw certified. In order to Renew my CoC ETO I need all other stcw valid certificates such as Crowd Management, basic safety, first aid, etc . It happens that they do not recognize these online training courses as legit. Bottom line these training courses are not considered legit for legal matters in Portugal, it was a waste of money and time.
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Posted 1 year ago
Hello Marco Antonio, Thank you for your comment and congratulations passing your Crowd Management training. ETO (Electro Technical Officer) is a course we do not offer as it is a vocational training and cannot not be done online. Referring to the Portuguese Maritime Authorities is therefore irrelevant in this case. Kind regards STCW.online team.
Posted 1 year ago
Terrible. As any other course, we are supposed to get the certificate after the exam, but not with this one. I don’t know if they think we don’t have nothing else to do, to make this exercise after passing the exam. I work already in a yacht and that’s already exhausting, and they make me do 10 pages exercise, take the time of the chief officer as well. I would NEVER recommend this course to anyone.
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Posted 1 year ago
I have not yet received my certificate, is there any problem?
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Posted 1 year ago
Good day, sorry to hear and we checked our system. You passed the course on the 7th of July and your certificate was mailed to you the same day. Perhaps something blocked your mail or it might have ended up in your spam box. A simple mail to assistant@stcw.online instead of a 1 start review would have been nice as we take customer service seriously. Kind regards, STCW.online team.
Posted 1 year ago
Not been able to attend a course for the link expires before I was able to finish
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Posted 1 year ago
Hi Nico, Thank you for your review. We really appreciate it as it helps us to improve. We have taken your feedback and released an update which fixes this problem and makes navigating our platform a lot easier. We apologise for the inconvenience you experienced. Kindest regards, The STCW.online team
Posted 1 year ago
Easy money for you! Congrats! It's the second time I have to pay you for the same obvious contents.
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Posted 2 years ago
¿Cómo pueden cobrar 59 USD por un “curso” de 10 minutos?
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Posted 2 years ago
Good day, I will answer in English if that is okay. You surprised us somewhat and after checking our LMS system, which records the training time, it showed you were engaged for just over one hour. We thank you for using STCW.online. Best regards and safe sailing The STCW.online team.
Posted 2 years ago
Completely old and unnecessary slides with many overlaps between courses. My impression was that it was a poor try to get money quickly and easily with no intend to teach the important safety measures. It was really ridiculous what you did there!
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Posted 2 years ago
I used two different computers and three browsers that failed and failed even when I followed the instructions. It seems the videos may be causing browsers to reject the system. I finally got it working with Microsoft Edge but Yahoo, Mozilla Firefox and Chrome I never got them to work on either computer. i also used the internet on the boat and at the hotel. The system when operating was fine and apart from two slightly. It was very stressful as i needed my renewed seaman's book
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Posted 2 years ago
Good day, We’re sorry to hear you had a bad experience! Our courses start by opening a new window, this may have been prevented by default settings on your devices. Our FAQ page or support team can advise which settings normally need to be changed to deal with any issues. Alternatively, our online courses can also be followed offline by downloading our App. Our support team is always standing by to help you! Kind regards, The STCW online team
Posted 2 years ago
STCW.Online is rated 4.8 based on 4,120 reviews