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Steel Lighting Co. Reviews

4.7 Rating 303 Reviews
90 %
of reviewers recommend Steel Lighting Co.
4.7
Based on 303 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Steel Lighting Co. 5 star review on 29th December 2024
Robert
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
208
Anonymous
Anonymous  // 01/01/2019
Prompt delivery, old school quality, and new school. 6 stars!
Helpful Report
Posted 20 hours ago
Missing black matte stem that was ordered. They did credit me back $10 but this increased my workload and time as I had to paint the galvanized stem myself. Better attention to detail will be appreciated in the future.
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Posted 1 day ago
Awesome service and products, will definitely purchase from agin when needed!!
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Posted 1 day ago
I gotta tell you steel light company gets high marks from me. Perfect construction, nice thick durable everything and the finishes are really thick and durable. I got the exact color and everything I wanted. Couldn’t be happier now I need to find a place for a new light so I can buy another one. Highly recommend.
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Posted 4 weeks ago
Very happy with my two 16" Gardena gooseneck lights. Excellent quality lights. Installed on a 24 x 36 Pole Barn.
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Posted 1 month ago
I purchased two 16" Gardena gooseneck lights. Great quality and great looking. Extremely happy with how they look on my 24 x 36 pole barn.
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Posted 1 month ago
I cannot tell you how much I love this company. Most everything in life seems to have become laden with unnecessary weight but Steel Lighting Co has somehow kept things simple. They offer quality and value. Its not rocket science but it is unspeakably rare these days. The product is so lovely and the value so good that it nearly makes me wish I needed more lights. Since discovering them I have spread the word because I appreciate them so much I want them to have all the business they can handle. The customer service was AMAZING as well. After agonizing over my order for 48 hours, I submitted it and wouldn’t you know, an hour later I realized I needed to make a change. They worked with me kindly and patiently and in a more respectful way than I can remember being treated in such a senario for probably 20 years. Buy your lights from Steel Lighting Co. You will have an excellent product, a great value and be supporting the ideals and people who need to be supported for prosperity for all. Thank you for your honest, hardworking ways!!
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Posted 2 months ago
Great product , please advise when ordering that product cannot be delievered to a P.O. Box
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Posted 2 months ago
Bought 3 Gardena for over garage doors and 2 El Segundo hanging ceiling mounts for over kitchen island. Very pleased. One Gardena had a dent and they promptly sent new piece.
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Posted 3 months ago
Good overall experience due to the promptness of filling my order. I was disappointed not recieving any return call I made to look into getting a custom color. I eventually decided to go with the hunter green you offered.
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Posted 3 months ago
Stood behind their products Very impressive customer service
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Posted 3 months ago
As so many reviews mention these lights are top quality in build and looks along with excellent customer service. I ordered 3 16" Gardena's for the garage doors and one 14" Topanga for the garage entry door. I recevied the wrong arm attachment for the Topanga and customer service responded quickly and mailed the correct arm in two days. This was a new build, so when installing a few months later I had issues with the set screws provided and the same quick response and two day shipping. The best! Cecelia took care of me both times. Not much else to say. See the pic attached. Anyone who visits comment on them. Highly recommend Steel Lighting.
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Posted 3 months ago
Exterior lights were delivered just fine, and in good condition.....I'll add more review after we install them in the next few weeks
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Posted 4 months ago
These fixtures are very well made and the proportions are just right.
Steel Lighting Co. 5 star review on 10th July 2024
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Posted 6 months ago
As a general contractor I am always leary of ordering light fixtures online. The fixtures I ordered are amazing. They are better quality than similar fixtures that are three times the price.
Helpful Report
Posted 6 months ago
Dear Thomas,Thank you so much for your excellent 5-star rating of Steel Lighting Co. We greatly appreciate your feedback and are thrilled to hear that the fixtures you ordered exceeded your expectations. We understand your initial concern as a general contractor when ordering light fixtures online, but we are delighted that you found our products amazing. It is satisfying to know that our fixtures not only meet but surpass the quality of similar items that are priced significantly higher. We take pride in offering exceptional products at a reasonable price, and your comment reinforces our commitment to delivering top-notch lighting solutions. Thank you once again for choosing Steel Lighting Co. We look forward to serving you in the future and providing you with more outstanding fixtures that will continue to impress. Best regards, Steel Lighting Co.
Posted 6 months ago
Good morning, everything went very well. excellent delivery service, in a very good time. Very good packaging. Excellent quality product, it's what I was looking for and I'm really happy with the product. It remains to be seen how it will behave in winter... THANK YOU
Steel Lighting Co. 5 star review on 2nd July 2024
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Posted 6 months ago
We are building a large barndominium. We needed dozens of lights. We had already been through other companies and found the quality and customer service lacking. We sent all the other lights back to the various companies and ordered 100% Steel Lighting Co. Products. They shipped quickly, were great on customer service and the product is beautiful! We have a massive new build project here but companies like Steel Lighting Co. make the process so much easier. We won't order from onyone else!
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Posted 6 months ago
We recently purchased three of the gooseneck Gardena lights for our new garage. My order totaled over $500, but I found out about the discount after submitting payment. A quick email to the customer service, and Cecilia promptly refunded my the $20. WOW! Real honest to God customer service! The lights were installed today, and are SO SPECTACULAR that I immediately went back on the site and bought two more for an existing outbuilding. The quality is just superb. These lights are truly stellar. And again, fantastic customer service. TOP NOTCH quality product, and staff who are attentive and responsive? You simply cannot lose buying from Steel Lighting Company! DO IT!
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Posted 7 months ago
Very easy to navigate website. Upgrade options and suggestions clearly explained. Great automated communication and quick standard shipping.
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Posted 7 months ago
Purchased and installed quite a few of these lights and we love them. The powder coating is holding up in a very harsh saltwater environment. They look awesome day or night!
Steel Lighting Co. 5 star review on 27th May 2024
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Posted 7 months ago
Steel Lighting Co. is rated 4.7 based on 303 reviews