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Steel Lighting Co. Reviews

4.6 Rating 301 Reviews
90 %
of reviewers recommend Steel Lighting Co.
4.6
Based on 301 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5

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Steel Lighting Co. 5 star review on 29th December 2024
Robert
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
Steel Lighting Co. 5 star review on 13th December 2024
Anonymous
208
Anonymous
Anonymous  // 01/01/2019
The lights are stunning when installed. The problem is out of the eight I’ve bought, 4 have had issues and caused extensive work replacing parts and reinstalling. So quality is my concern. When I call the company is responsive- hoping I get my replacement part and refund for the dusk to dawn which I don’t recommend you buy
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Posted 1 year ago
Steel Lighting Co was amazing to work with! Their product is beautiful & looks fantastic in the space.
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Posted 1 year ago
Excellent product and service. Beautiful lights for the exterior of our barn. We especially appreciated Rachel's assistance and cheerful support! We will be buying my Steel Lighting Co lights!
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Posted 1 year ago
Great quality Fixtures
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Posted 1 year ago
Steel Lighting Co has transformed our exterior and now our new basement bar as well! The quality of these lights is second to none.
Steel Lighting Co. 5 star review on 20th December 2023 Steel Lighting Co. 5 star review on 20th December 2023
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Posted 1 year ago
Great product and arrived very quickly
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Posted 1 year ago
It appears that I ordered the wrong quantity on the first try and had to add one more fixtures immediately after and some kind of way I received 3 of one style and one of another style. 3 short arms and one longer style. I will keep them and install the one longer arm one and install by itself in a different location
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Posted 1 year ago
We will order more. Very happy with our lights
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Posted 1 year ago
The lights are amazing quality and absolutely beautiful at night!!!
Steel Lighting Co. 5 star review on 15th December 2023 Steel Lighting Co. 5 star review on 15th December 2023
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Posted 1 year ago
Claire and I like the lights. I have installed them and they look great. We do have issues with the service. We left a detailed phone message regarding needing some help with the installation, as well as a follow-up email with a photo and another message asking for some help with the installation. No reply.
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Posted 1 year ago
I bought more than one light I bought 11! Still waiting for someone to help me with install questions which I’ve called multiple times and I’m tired of calling and leaving a message and no one calling me back. I didn’t miss one call from Cecelia but I tried to call back and of course the answering machine so so far not very impressed. The lights looked nice but that’s about it.
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Posted 1 year ago
Worthy purchase Highest quality. Every piece, down to the strapping tape on the box is premium. The lamp is well engineered and will outlast the house. We bought our first via Amazon. We were so impressed that we went to their website to buy nine more. Once l install all of these, we will get more.
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Posted 1 year ago
The light is exactly what I was looking for, looks great on my barn. The bulb that was purchased arrived broken and within less than a week a replacement arrived, great customer service
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Posted 1 year ago
Quality light that was shipped quick. Very happy.
Steel Lighting Co. 5 star review on 2nd December 2023
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Posted 1 year ago
Good quality lights.
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Posted 1 year ago
Love the lights but find your customer service greatly lacking.....2 emails and 2 phone call to you folks and NO REPLY......what's up with that????????
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Posted 1 year ago
The barn style light we purchased was perfect for our new building. The color matched our trim color perfectly. The light works just as advertised and expected. It was also very nice to buy a product made in the USA!
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Posted 1 year ago
Efficient, quick service. Great quality product (Westwood pendants)
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Posted 1 year ago
Very helpful when placing the order and great customer service. One box came in damaged and I emailed customer service and let them know what we were missing. They followed up right away and sent out the missing pieces. Very pleasant and easy to deal with and took care of the issue right away. I would purchase from this company again.
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Posted 1 year ago
Excellent customer service! My lights were delivered way quicker than expected. When I was installing my lights, I had a slight issue and had to contact Steel Lighting Co. The service received was top notch! I will continue to support this company whenever I can!
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Posted 1 year ago
Steel Lighting Co. is rated 4.6 based on 301 reviews